Not resolved

This company is a waste of time. If you’re going to sell defective products atleast hire a sales team that walks you through the process.

I purchased products from Sasha Tsikhanovich and she was awful. As soon as I bought the products she didn’t Contact me again. I was doing a 3 month challenge which included 2 months of thermofit and greens and the last month wraps. She never told me I needed to change my order the last month and I ended up buying an extra month of thermofit and greens, which I didn’t need and couldn’t return.

Sasha told me she would send me 3 free wraps and I sent her my address but she never sent them or contacted me again.

Upsetting to see a sales team lacking basic customer service skills... do not buy from this company.

Product or Service Mentioned: It Works Ultimate Thermofit Supplement.

Reason of review: Poor customer service.

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