I signed on for the three autoships as a favor to my cousin. I got the two products which definitely did not work.
After the third order, I tried to cancel autoships but was denied because I used 8 perk points which they put on the checkout screen for you to use, never telling you that this extends the three autoshipments because it creates a different contract. DONT use PERK POINTS and get out after three shipments. On hold over an hour for customer service who did actually nothing to address my complaint.
They told me that my using the perk points on the third order, it didn't count towards my 3 autoship purchases. They suck
Product or Service Mentioned: It Works Body Wrap.
Reason of review: Poor customer service.
Monetary Loss: $150.
Preferred solution: Full refund.
It Works Cons: Poor customer service.