Not resolved
1 comment

I am so upset that I purchased this product. I was very satisfied with the wraps, before my wedding, so I thought this was another excellent product of It Works.

I signed up for auto-shipment for thermofit. Eager to try it, I did have decreased appetite... but, I had diarrhea and burning pain in my stomach after taking the pills. I was so uncomfortable that I was tempted to go to the hospital- I should have!

When I called customer service regarding these adverse side effects, she said to go to the doctor to see if I'm safe to take the pills.

A month later, I finally had the chance to see a doctor (living in a small community, it's near impossible to get appointments.) The doctor said not to take the pills anymore, and only diet and exercise are the safest route to weight loss.

I phoned customer service again, to relay the message, and the lady said: "you can return the unopened product with a doctors note for your money back and to cancel the auto-shipment." I was miffed because I wished I was told I'd need a doctors note to return the product, so now I need to wait a month for the next doctor's appointment.

As for the opened bottle of the first shipment, I, of course cannot return those because it's an opened bottle with two pills missing. I just wish "It Works" had a money back guaranteed for those of us who might be adversely affected by this expensive product. I will NOT recommend the diet pills. Wraps, though, I liked.

I'm sure if I did go to the hospital and there was some serious damage, I could have taken been taken more seriously.

Product or Service Mentioned: It Works Ultimate Thermofit Supplement.

Reason of review: Return, Exchange or Cancellation Policy.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

I am trying to quit has a disbutor and I call customer service and no one speaks to me. I dislike It Works very much.I got very sick on Thermo Fit product too.I am going to file a complaint with my local police department.

It Works Reviews

  1. 342 reviews
  2. 83 reviews
  3. 36 reviews
  4. 16 reviews
  5. 39 reviews
It Works reviews