money customer products customer service service order account distributor people scam

Checking on reward points

1.0
Details
All the phone numbers you displayed ARE NON WORKING PHONE NUMBERS!!! I want to speak with a REPRESENTATIVE. I have SEVERAL QUESTIONS TO ASK. When I have chosen questions none of the questions PERTAIN TO MY QUESTIONS!!!!! Very displeased LOYAL CUSTOMER!!! 806-685-2740. Thank you
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Review
#1767478 Review #1767478 is a subjective opinion of poster.

Don’t believe it

Try for several attempts to discontinue my orders due to it not working and physically making me ill. They again debates my account and sent me another box. They would not allow me to return it. I have a film box and out my money
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1 comment
Anonymous
#1806164

If it was a debit card, go to your bank and get a new card.. If it was your credit card, call and dispute the transaction.

Or go file a complaint on the Better Business Bureau website.ItWorks does respond to the complaints over there, not over here. They probably didn't tell you that you have a 3 month auto ship that you are locked into.mof you read the complaints on the BBB that's what most of them are about.

Review
#1753369 Review #1753369 is a subjective opinion of poster.

Refund on distributor starter pack

I want my money back now
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Review
#1748762 Review #1748762 is a subjective opinion of poster.

Card was charged without authorization and I was still on the 3 consecutive months

1.0
Details
I was charged $43.95 November is my last month which is the the 3 months of the agreements.
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1 comment
Anonymous
#1793086

They'll keep charging you even after your 3 months if don't cancel. Reps don't tell you that.

Review
#1717833 Review #1717833 is a subjective opinion of poster.

Place an order

My order was missing the 2 Day Detox. I have only received the Greens. Is there a way I can get my Detox shipped out to me again?
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Review
#1712030 Review #1712030 is a subjective opinion of poster.

To cancel my account and be refunded

5.0
Details
The customer service lady was so kind to help me cancel a order and my account for me.
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Review
#1703285 Review #1703285 is a subjective opinion of poster.

Cancelling order

When trying to find my order to get it cancelled from being sent the lady hung up on me. Im very displease with the service and I'm tired of being lied to by this company.
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Review
#1628307 Review #1628307 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Worst customer experience

1.0
Details
Just thought you would like to know how the company is running things. Hello. I am extremely unhappy about your shipping process. This is the 2nd time I’ve tried to order products from It Works. First time I paid for expedited shipping and 2 weeks later no product. This time I ordered over $100+ with of products and 4 weeks later still no products. Once again I’m asking for a refund. Order#80397466 I've tried calling, (wait times over 1 hour) Tried leaving messages, nothing
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Review
#1486591 Review #1486591 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

Order

I want to cancel my order
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Review
#1485913 Review #1485913 is a subjective opinion of poster.

Contact It Works Customer Service

Website:
Mailing Address:
908 Riverside Drive
Palmetto, Florida 34221
United States
Phone:
(800) 537-2395
All It Works Contacts

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Latest Question

It Works Questions

I have been charge 2 times

tried contacting y’all no answer......
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Review
#1418382 Review #1418382 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Problems with payment