It Works
Reviews and Complaints
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
It Works Overview
It Works has 1.6 star rating based on 1395 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend It Works to a friend or colleague.
- Rating Distribution
Pros: How easily it was for them to take my money, Dont like, Havent found one yet.
Cons: Customer service, Hard to contact, Poor customer service.
It Works has 1.6 star rating based on 1395 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend It Works to a friend or colleague.
- Rating Distribution
Pros: How easily it was for them to take my money, Dont like, Havent found one yet.
Cons: Customer service, Hard to contact, Poor customer service.Recent recommendations regarding this business are as follows: "Don't orde, corporate decided to ignore my email and request for help", "Try at your risk", "Maybe", "FONT PURCHASE", "Really do your research before signing up for any products from this sight".
Most users ask It Works for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Trinity, North Carolina
Orders that was placed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
I just want to cancel this product at once and no more charges
- No one to call or help in australia
Preferred solution: To stop receiving this product and no more money taken out of my account
User's recommendation: No as no help
Mount Laurel, New Jersey
Product and refund policy
User's recommendation: I cannot recommend something that is not working for myself
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Auto shipment scam
Preferred solution: Assurance that I will never receive another shipment
User's recommendation: Never autoship with this company
Portland, Oregon
Order has not been shipped
User's recommendation: Dont buy from this distributor.
San Antonio, Texas
Cancellation
Hello, We are sorry to hear about this matter and would like to assist. However, we will need some additional information such as email address, phone number, full name or address to locate your account.
We would love to help and of course, it’s totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works! Customer Support can be found at https://***/contactus .
This site also has a Chat service available. Furthermore, you may log into your back office portal and submit a support ticket.
We look forward to reviewing this matter and we will await your reply. It Works!
Seattle, Washington
No necesito otra orden
Preferred solution: Let the company propose a solution
User's recommendation: No lo recomiendo
En base a lo que podemos observar en su reseña, It Works!, requerirá información adicional como correo electrónico, número de teléfono, nombre completo o dirección con el fin de localizar su cuenta en nuestra base de datos. Queremos ayudarle por lo que dejamos a su discreción que tipo de información quiere compartir de manera pública en este sitio.
Si prefiere contactarnos de manera directa y privada, puede enviarnos un correo a Compliance@ItWorks.com y en el titulo/referencia del correo, por favor colocar Pissed Consumer Además, existe la alternativa de comunicarse con nuestro departamento de servicio al cliente, la información de contacto puede ser encontrada en https://***/contactus donde también podrá encontrar asistencia en chat en vivo con uno de nuestros representantes. No obstante, le recordamos que siempre está la opción de ingresar a su portal e ingresar un tiquete de soporte a través de nuestra aplicación.
Quedamos pendiente a su amable y pronta respuesta con el fin de revisar su caso. It Works!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Hiawatha, Kansas
I get charged when they said I wasn’t going to get charge again I need a refunded for two transactions tha I didn’t authorized
- Dont work and charge u for products
- False new distributor tactics
Preferred solution: Full refund
User's recommendation: Not at all
Time ro do a chargeback against this MLM
Tampa, Florida
I was signed up for monthly shipping without my knowledge. I asked them multiple times to stop trying to take money off my card. Finally succeeded
Hello, We are sorry to hear about this matter and would like to help. Based on your review, It Works!
will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type: Pissed Consumer. Also, as an alternative It Works!
Customer Support can be found at https://***/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.
We look forward to reviewing this matter and we will await your reply. It Works!
Ephrata, Pennsylvania
Cancel autoshipment
Hello, We are sorry to hear about this matter and would like to help. Based on your review, It Works!
will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!
Customer Support can be found at https://***/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.
We look forward to reviewing this matter and we will await your reply. It Works!
Chicago, Illinois
I tried to order some Skinny Brew and was told I only paid a partial payment
Hello, We are sorry to hear about this matter and would like to help. Based on your review, It Works!
will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!
Customer Support can be found at https://***/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.
We look forward to reviewing this matter and we will await your reply. It Works!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Janesville, Wisconsin
The product did not work as advertised
Preferred solution: I was left with 3 bottles of Gummies that I could not use. That amounts to $150 wasted.
User's recommendation: Do not recommend to anyone.
Hi Cindy, For any product questions or concerns, please contact our Product Coach at productcoach@itworks.com and they will be happy to assist you further. Sincerely, It Works!
Richardson, Texas
Cancel my order and my account ASAP
User's recommendation: DON'T USE
Hello Sarah We are sorry to hear about this matter and would like to help. Based on your review, It Works!
will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!
Customer Support can be found at https://***/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.
We look forward to reviewing this matter and we will await your reply. It Works!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancelation
- I just want a flipping cancellation
- Costumer servicevno answer the calls
Preferred solution: Full refund
User's recommendation: You do what you need to do. Find out if it’s a fit for you.
Hello Susan, We are sorry to hear about this matter. Our records show that your account is still active.
To cancel your distributor account your account our phone number is listed at https://itworks.com/contactus . This site also has a Chat service available. Also, you may log into your eSuite or Loyal Customer Portal and we will be happy to assist you via chat or support tickets.
Please contact customer service to cancel your account. Sincerely, It Works!
I want to cancel auto shipment
Preferred solution: Full refund
User's recommendation: Double-check before ordering. Had no idea they put in auto ship. The sponsor never answered my questions on how to cancel.
Hello Patricia, We are sorry to hear about this matter. Based on your review, It Works!
will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!
Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.
We look forward to reviewing this matter and we will await your reply. It Works!
Companies Similar to It Works
Melaleuca
“I have read a lot of reviews about Melaleuca, both favorable and unfavorable, and I thought I'd put in...“
Weight Watchers
“I joined and then I got sick. I worked to talk to someone to no avail. I sent my scale back and they...“
Thin Sport
“Supposedly the trial bottle of Pure Garcinia Cambogia was free. It appears that you have charged my...“
VShred
“They want me to pay for customer support So my issues wasnt resolved. I wish I could simply just talk to...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hello, Thank you for your review. Based on your review, It Works!
will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!
Customer Support can be found at https://***/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.
We look forward to reviewing this matter and we will await your reply. It Works!