Bonnie K Mbz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This didn’t work, is a waste of money, and you shouldn’t charge a fee for me to cancel!

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I called to cancel, but not only did my account get charged for another shipment, I also had to call back a second time to get the return label. I was also charged to cancel.

Total scam. Don't waste your money.

View full review
Loss:
$230
Cons:
  • I was charged additional fee to cancel it didnt work

Preferred solution: Full refund

User's recommendation: Don’t waste your money with this! They charge to cancel the membership also!

Charlaine Une

The sad truth about being an It Works distributor..

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I want to share my personal experience as an It Works distributor. I was with the company for about 6 months.

After listening to enough of their "success" stories I finally figured I'd give it a try as a side job for extra income. There's a fee of $99.00 to join. There are many things they don't tell you until after you have already joined. First, if you order products at their discount you will be automatically signed for for 3 months.

If you try to cancel you have to pay a $50 fee. They try to scam people into signing up without telling them the whole story. Then, unless you cancel your subscription after three months, you will continue to receive It Works products forever! Be sure to log in to your online account and cancel and remove all of your payment information or you will be charged for a long time.

Next, you basically have to pay money to earn money. Unless you sell $150 worth of products to customers EVERY month you will not receive your commission. You also have the option of paying $80 every month yourself in order to get commission. Your commission check could be $20.00 yet you would have to pay $80.00 to receive that...pretty ridiculous right?

The distributors teach you how to get others to join your team as a distributor or to get customers by basically lying to them. They tell you to never tell a customer that they are signing them up for three months! They just say you're getting a 40% discount but don't tell you the rest of the terms! If you do decide to sign up as a loyal customer make sure you do it yourself so you know your login information and read the terms and conditions.

If you don't and want to cancel before the three months are up you will be charged $50! Overall, I have spent over $500.00 on products and fees and have only earned $15.00 in 6 months! I earned more a day working a part time job when I was a teen. Next, they don't tell you there's a $20.00 fee every month for your website to work.

That's in addition to the $80.00 so you're commission qualified. Basically, you'll be paying more every month then you'll actually earn. Don't get fooled by their success stories, the more money someone has earned with this company actually means they lied that much better. They teach you to lie to get customers because that's the only way someone will join them.

Their products don't work either. I have tried 8 of their wraps and they have done absolutely nothing. I mean I would understand if one didn't work, but EIGHT? Come on.

Then I tried the cleanse which again did absolutely nothing at all. I tried the Hair,Skin, and Nails vitamins which did nothing to make my hair grow. I would have been better off buying the vitamins at Walmart for $10.00. All the products themselves are made in Mexico from really cheap ingredients.

You have to wonder if they're even safe to use since we all know the water in Mexico is unclean and very dangerous in most places. What are you really putting into your body?! It's kind of a scam that they don't have any reviews on their website don't you think? The only photos they use of their products actually working are ones they created themselves.

You have to ask yourself what kind of company really wouldn't allow their customers to post honest reviews of their products. The kind that just wants your money. Please really think about everything I just mentioned before you join this company as a customer or distributor. It's really unethical and misleading to it's customers and distributors.

If you're reading this, I believe you can find a much better job literally anywhere and make a better living in an honest way where you don't have to lie to people everyday.

Don't waste your time, the only people really succeeding in this company are the ones who know how to lie really well. I think you deserve better.

View full review
Cons:
  • Deception
Reason of review:
Work Experience or Job Application
192 comments
Guest

Itworks promised thousands of dollars a month but I only lost money and have tons of *** makeup that my friends don't want. I've been blocked on tiktok and Instagram by some of my favorite people and I am sad.

Guest

Avoid ALL mlms and pyramid schemes and the world will be a better place.

Guest

Just stay away from this dishonest company. Save your money and buy products elsewhere and find a different line of work. They sell cheaply made products from Mexico and pass them off as "natural" and "organic." This company is a joke.

Guest

It works Global teaches you to preach God and then disconnect with anyone who doesn't agree with you. Even your family.

If your circle doesn't support you just get another circle. I have known several people involved with this company and it does some major brainwashing and turns you against the people closest to you. Beware.

Very few people actually make money and if you do it takes years and by then you have no family or friends left. #$cult atmosphere !!

Guest

Spread the word on this company

Guest

thanks

Guest

Thanks for giving us the truth.

Hansika Gbi

I just purchased and it makes your heart so weird things. I think investigation is in order.

Guest

This company is one huge scam. They encourage you to relentlessly message strangers 20-30 times, to push your products.

You're taught that, no means not right now, and to continue messaging them until you get a yes, or the person blocks you. Name one other company that does that? None! Only these MLM's, pyramid schemes do.

If someone tells you no, it's NO! You don't keep hounding them. And if anyone tells you that you don't have to run an auto ship, they're lying! It's literally in their comp plan that to qualify for a shopping spree or any bonuses, you have to have an auto ship running.

To get to 80pv, it's about $130, plus your $20 dollar website fee. So you have $150 going out every month, and you'd be lucky to even earn that in a month. Truth is, you'll lose money. Also, if anyone is telling you they're making money, please read their Income Disclosure Statement.

It literally shows that over 95% of people earn less than $250 a month, with the majority earning an average of $48 a month. That's before your auto ship and website fee and any other money that scam out of you.

Point is..... Don't do it!

Cinderella Fju

I joined a month ago, and it’s not been great for me... how do I quit permanently?

Do I have to contact customer service? .

View more comments (191)
Anonymous
map-marker Trenton, Michigan

Don’t trust this company or any positive reviews..

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I was offered a free trial from a Facebook Influencer. Next thing I knew-I was getting pressured into buying the bottle.

I was told if I ordered the product that day-I would avoid the $19 fee. I explicitly said I didnt want a membership-and I didnt want anything to do with an MLM structured company. I didnt want any type of monthly orders coming off my PayPal. I was having a problem getting thru-and the person that told me about this free sample had completed the order.

That wasnt the worst part..that came when 2 days into waiting for the shipment-this representative kept bothering me to make out a Facebook review to tell all my friends how great this product is with giving me energy, and losing weight. I told her I didnt have time to do that-I didnt even try 1 pill and I refused to lie to my friends about a free trial, especially knowing that they wont get a free trial for free, and I am not into sales. I was told it was completely 100% guaranteed, and they will not be out one penny but it gives her all this energy so she can use that energy to bug someone else bcuz I have blocked her and reported the transaction. This product is nothing like she said it would be.

I had severe stomach pains, throwing up, and they claim you lose weight..I wouldnt doubt it with all the diarreah you will get! I got shots in both of my thighs, IV for dehydration, and very expensive yellow urine. The doctor said when you see all the yellow color in your urine-they must be using over concentration of vitamins that your body cant use, and doesnt need and you are just flushing it away. I had to take a prescription stomach medicine to try and stop these symptoms.

Never again!! They are sending me a shipping label that will expire before I receive my unwanted product they charged me for when Ive written 5 times, filed a complaint thru PayPal, and they still went ahead and sent it. Im still waiting for the refund for the first bottle that made me sicker than a dog! I dont need this aggravation-and dont handle people taking my money without my permission.

Exactly what I told the influencer that I will NOT stand for. If you want diarrhea so bad-u will get the same effect by eating 20 prunes! What a nightmare this product turned out to be! So, change the company name to Heck No it doesnt WORK!

Beware! I am a pissed off customer-and I refuse the pressure from this company to keep their hand in my bank account!

View full review

User's recommendation: Just DON’T bother! It Doesn’t Work!

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Toronto, Ontario

Horrible customer service

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It Works - Horrible customer service

received my Feb shipment

i was ill and never open package i had to be hospitalized and April once i had my strength back i called the company informed then that package was never open and what was best way to return they pull my account up

told me how to return it

i paid postage and return unopened package

with tracking

never received my refund

called company today was inform that i wasnt eligible for. refund package was returned late

Why wasnt i informed of this initial?

now i paid for postage and have no product and company not refunding me i will make sure social media is plastered with this

Very upset !!!

View full review

User's recommendation: Noooo

Jaedan Geq
map-marker Long Beach, Mississippi

Love Defining Gel

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I ran out and my face is starting to wrinkle up and i am not happy and start looking like all the other 75 year olds

View full review

User's recommendation: Yes definitely

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Fergus Falls, Minnesota

IT WORKS..IS BS DOES NOT WORK

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IT WORKS..IS BS DOES NOT WORK

I am in my 2nd month I HAVE LOST absolutely no weight. They said add their product flat some have success STILL NO WEIGHT LOSS only need to lose 25 lbs..

but I should se some benefit for nearly $300 in weight loss product.

The company has no weight loss coaches to define for me why I have no weight loss total rip off. Is there a money back guarantee?

View full review

User's recommendation: Don't waste your money

Bertha H Ffq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Wanting to cancel

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It Works - Wanting to cancel
It Works - Wanting to cancel - Image 2
It Works - Wanting to cancel - Image 3

No longer want products, got health issues, I wish you a very merry Christmas, thank you, and God bless you.

View full review
Pros:
  • Great product
Cons:
  • Not fan

Preferred solution: Cancel

User's recommendation: Maybe

Resolved
Stacey H Stw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Order

Updated by user Dec 06, 2023

Company fixed the issue and I have been provided with apology. I called and got the right person who helped me cancel all future orders.

Original review Nov 29, 2023

I ordered your hair grow items (gummies and oil for scalp) I informed the lady I ordered it from that the gummies tasted gross and upset my stomach. Her reply was that she never heard that before.

I dont want to keep paying for automatic renewal for i product i cant take because it makes me feel sick. Will you help me get this taken care of?

View full review
Loss:
$81
Pros:
  • Strengthen and fill un hair
Cons:
  • Daily gummies are gross

Preferred solution: Cancelation of automatic shipments

User's recommendation: Don't orde, corporate decided to ignore my email and request for help

Silvia F Ria

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Cuenta

It Works - Cuenta

Buenas Tardesardesardes, Favorito de comunicipioautoteconmigo lo antes posible. Necesito hacer ajustes en mi cuenta

View full review

Preferred solution: Hablar con un representante

Beatriz J Mtc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Transacion sin autorizacion

It Works - Transacion sin autorizacion

estan enviando y descontanto mensualmente de mi tarjeta de credito sin autorizacion $63.95 por una gummies que compre 1 sola vez EN AGOSTO 7/23

NO AUTORIZO ENVIOS NI DESCUENTOS A MI TARJETA DE CREDITO, YA HE ENVIADO VARIOS E-MAIL DE REGRESO Y NO HE RECIBIDO RESPUESTA.

View full review
Loss:
$128
Pros:
  • Envio de producto mensual sin autorizacion por 2 meses

Preferred solution: Full refund

Tony C Ouk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfied with their products,

There products didnt work for me, left me feeling bloated. When I first tried to cancel by order I was informed my last 4 card number didnt match their records, but the very next month I was billed on that same card.

But finally got it stopped.

View full review
Loss:
$336

Preferred solution: Full refund

User's recommendation: Try at your risk

Tobye L

This product did nothing for me. I ordered free bottle and paid my S& H and this am I wake up to $126.00 taken out of my account then 30 minutes later the fraud department called me disputing this cha

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Didnt order recurring deal . This product FID NOTHING FOR ME AT ALL !!! Took the slimming gummies faithfully as suggested and didnt lose an ounce!!!

View full review
Loss:
$116
Cons:
  • Did nothing for me

Preferred solution: Full refund

User's recommendation: FONT PURCHASE

Keitha K

Need help

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Ordering and getting help needed by person representing company. Life time membership is NOT truly a lifetime without purchase. Several things are misrepresented with itworks!

View full review

Preferred solution: Nothing

Anonymous
map-marker Neenah, Wisconsin

IT WORKS Products...

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The person who recommended on IT WORKS, through Facebook, gave False information to me. She Never told me about the Auto-Ship, the True Cost of these Products and the Return Policy from this company.

Also, I returned two boxes of CLEANSE which contain 4 bottles and the Company Never Credited my Credit Card and they kept the products!!

What, wait a minute!!! Can they legally keep my products without Crediting my Credit Card???

View full review

User's recommendation: Don't Buy from IT WORKS, they deceive you and keep your products while you end up paying to return the products and not crediting back the $$ they should pay you back...

Anonymous
map-marker Saint Petersburg, Florida

Auto ship no agreed to

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I bought your coffee product to help my granddaughter start her new business.

I specifically asked if there was "auto ship" & she said no. Found out today a second shipment is on the way & almost $100 was charged to my credit card.

I DO NOT WANT AUTO SHIP. I cannot afford this plus your coffee tastes like POISON.

View full review
Caryn L Bio

Im requesting to cancel my subscription

It's about you not allowing me to cancel my subscription. I was not told that I was obligated to purchase it works for 3 months. I'll stop payment at my bank I guess.

View full review
Loss:
$113
Cons:
  • Distributor false information

Preferred solution: Full refund

User's recommendation: Really do your research before signing up for any products from this sight

About

Summary

It Works has been on the market since 2001. The company specializes in weight control, weight loss products and much more. It Works is known to offer the world's first naturally based body contouring line. The products are promised to deliver maximum results in minimal time. The offered supplements and cosmetics are of such categories as Ultimate Makeover, Body Contouring, FITworks, and Skin Care. They are intended for Youthful Skin, Stretch Marks and Scarring, Skin Tightening and Firming, Superior Nutrition and Detox. Some products can help to deal with Menopausal Symptoms, Muscles and Joints problems, as well as Weight Loss.

It Works reviews and complaints

It Works is ranked 57 out of 282 in Weight Loss, Diets and Training category

Area Served

USA, Canada

Payment Methods

MasterCardVISA

It Works FAQs

Winnie Murugi
Winnie Murugi
PissedConsumer Reporter

It Works! offers a range of beauty and lifestyle products, including weight loss and nutrition supplements. Brand’s famous body wraps have attracted thousands of consumers who count on almost immediate results from using the product. However, alongside It Works popularity, there are more questions about their product’s effectiveness.

It Works FAQs

According to It Works reviews left on PissedConsumer.com, consumers report that products don't work as expected. The result of using the It Works product might vary for different people.

It Works cancellation policy states that as a Loyal Customer you may cancel your autoship program after 90 days of your membership. You can cancel online through your account or contact customer support.

As stated in It Works returns policy, if you get an incomplete, damaged, broken, or defective product, you should report it within 60 days. Note that you are responsible for the shipping fees.

It Works product should be returned within 30 days. It should be new, not used or damaged, and have an original packing slip. It takes 10 days for It Works to inspect the return. If you are eligible for a refund, you’ll get a notification. The refund may take up to 10 business days.

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