Stay away from this COMPANY AND THEY'RE REPRESENTATIVES.. And if you do decide to try it out, DO NOT sign up for the 90 day auto ship.
In the end, you will only lose money and the company doesn't give a *** about whether you liked their product or not. All they care about is getting your MONEY and as much of it as they CAN!!!
I decided to purchase a singular product from my coworker. I wanted to try out the greens on the go. The cost of $60 was a little steep but for a one time trial, I felt it was worth it.
My coworker talked me into the 90 day auto ship so that I could receive the "benefit" of being a "loyal customer". (discount prices for future purchases.) After receiving my first shipment, I tried the greens and did not care for them. My coworker/salesperson told me I could finish out my auto ship by changing my product selection to something less expensive, the body wrap for $7 so that I could save myself the $50 cancellation fee and still come out ahead. Boy did I ever make a huge mistake.
What a scam!!!! They not only charged me for the body wrap but also auto shipped the greens a second time on top of that. When I called to tell them I wanted to send all the products back, they told me they'd have to charge me a $50 "membership" fee because I cancelled before the 90 days was up. Now I am out $148 total and am not even sure my money will be refunded when I send ALL the product back to them.
The rude customer service representative told me it would take them up to 14 days AFTER the product was returned to refund my money. At this point, I'm out $148. Anything I get back on top of that will be a "bonus".....atleast I stopped the bleeding. Thanks ITWORKS!!!
You got me!!!
Mission accomplished!!! Scam artists!
Product or Service Mentioned: It Works 90 Day Challenge Weight Loss Program.
Reason of review: Not as described/ advertised.
Monetary Loss: $148.
Preferred solution: Full refund.
It Works Cons: Dont respond to complaints, Deception, Product.