I am having problems with thinning hair and my hair not growing. My daughter has a good friend who is an At Works rep and she suggested I try their hair nail and skin product.
I ordered it and it arrived in the amount of time they stated. When I opened it up the product had been tampered with or not packaged correctly as the seal was off and the foil was torn. I contacted our consultant and was told I needed to contact the company directly. 5 days later after exchanging a few emails was told that it had to go through quality control.
I am now at 2 weeks since I ordered the product. I decided to call them was first told they were too busy and to call back later. Called again and after waiting 45 minutes on hold spoke with a very nice rep and was told a replacement product would be shipped out via 2 day air shipment. I tracked it and it was shipped ground and I still haven't received my product.
Some of the worst customer service I've ever experienced.
I pray the product works. If not I will never purchase anything from them again.
Product or Service Mentioned: It Works Customer Care.
Reason of review: Poor customer service.