Product: It Works Customer Care Clear all filters (53 of 53 reviews match)
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DO NOT BUY! They sign you up for an automatic 3 month subscription that they hide in the terms and conditions. Returning something is also not true! If you try to return it before the end of your 3 month subscription they charge you $50. I called them to tell them that...
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2.5
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It Works Customer Care
#1227271
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It Works - Address problem

I was given answers on how to help an army girl receive our products :)
5.0
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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It Works Customer Care
#1227212
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Since my sister who lives with me is already a customer, apparently I will not receive the same benefits if I sign up as a customer since we have the same address. Therefore why would I even want this product? When I’m not treated the same as my sister and we would...
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Anonymous
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If you sign up as a CUSTOMER, you will get all the same benefits as her even if you live at the same address. The only time you lose out on anything by having multiple people ...

1.0
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It Works Customer Care
#1226236
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It Works - Unfinished

So i was talking to david about my problem and was trying to cancel my whole account and tried giving him my address but he hung up
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It Works Customer Care
#1220630
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I returned starter kit months ago but havent recieved reimbursement..customer service says they returned it to my old CLOSED bank account and to call the bank bc they cant reimburse me any other way.
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Anonymous
Spencer

It Works automatically refunds orders to the card that was used to pay for the order. There's no other way for them to do the refund since the card information is literally th...

1.0
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It Works Customer Care
#1219458
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Worst customer service. I knew I had to do at least 3 months of products. The 2nd and 3rd month I got BS things I could give as gifts. On month 3 I got the wrong product and was charged much more. I just wanted to do a simple exchange and it took multiple emails, phone...
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It Works Customer Care
#1216724
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I need to cancel auto shipments for Brenda Flores!It is coming out of my account and we don’t want this anymore. I called the rep. That got us started in this. She said since the lady that I became a loyal customer with is no longer doing this,I have to start all over!...
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It Works Customer Care
#1195911
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I was assured by the consultant product was safe.I go and see my GI Dr. and she informs me that I can’t take their product due to it having extracts which are highly concentrated products and it will kill my liver, thus killing me! I call company they were rude and...
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1.0
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It Works Customer Care
#1191133
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It Works - Very helpful

They were very helpful and helped me with everything
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It Works Customer Care
#1188118
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It Works - Had me on hold for 5 mins

Had me on hold for 5 mins than told me the ph# is disconnected.
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It Works Customer Care
#1172461
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