Pasadena, Texas
Not resolved
1.0
Details
1 comment

Customer service, this company has no idea what that is. My wife has simply been trying to change her account password the past two days, unsuccesfully.

You wait HOURS for your new password notification and are then notified it will expire in 30 minutes. Run, don't walk, in the other direction and save yourself money and grief.

Product or Service Mentioned: It Works Account.

Reason of review: Poor customer service.

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Anonymous
#1160608

As an Independent Distributor I advice you to contact the person you signed up with to solve the problem, there is also a toll-free number to contact. If you have other questions about the website access they would be able to help you.

I am sure!

If you don't feel your current Distributor is of help you may look else where, When buying a new car you don't have to shop at the one dealership for that car* Customer Service means everything! Hope you find the help to be able to enjoy the full benefits of this amazing product and company!

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