It Works Phone Numbers and Emails

Customer Service:

  • (786) 706-1095

It Works Emails:

Accessibility
Complaints/ Feedback
Legal
Privacy Inquiries
Media
PR Inquiries
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It Works Contact Information

It Works Website:

It Works Online Chat:

Corporate Office Address:

It Works Marketing, Inc
908 Riverside Drive
Palmetto, Florida 34221
United States

Other Info (opening hours):

Customer Support Hours:

Monday - Friday: 6:30am - 8:00pm (CT)

Saturday - Sunday: 8:30am - 5:00pm (CT)


Returns:

4505 New Point Place, Suite 200

Lawrenceville, GA 30043

Fax:

+1888 711 3760
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It Works Rating Based on 1.3K Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Website
Reliability

Rating stats

Rating trend

Summary of It Works Customer Service Calls

17.2K TOTAL
CALLS
05:16 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call It Works Customer Service?

Activation/ Cancellation Question:

  • “To cancell loyal memebership”
  • “I want to cancel the membership”
  • “Canceling my distributor account”

Payments and Charges Question:

  • “Charge my card”
  • “I have a pending transaction that I never aporoved”
  • “Unwanted bill”

Shipping and Delivery Question:

  • “Where is my product?”
  • “To hold my automatic delivery”
  • “To stop shipment and return again”

Account Question:

  • “Cancle account”
  • “Update my account”
  • “I closed my account”

Refund Question:

  • “I need my money refunded”
  • “Refund”
  • “Refund needed! and cancellation”

Request for Information Question:

  • “Need to talk yo representative”
  • “Need to talk about pay”
  • “Checking to see if products expire”

Return/ Replace Question:

  • “Returns”
  • “Return label”
  • “Stop auto ship and return previous delivery”

Product/ Service Question:

  • “Because I want it to stop it doesn't work”
  • “Placed order Aug 4 but representative will not respond to inquiry about order -- not yet received.”
  • “Membership”

Cards Question:

  • “Card was charged without authorization”
  • “My credit card keeps getting charged”
  • Quit charging my card

Staff Question:

  • “Speak with customer service”
  • “Stop service”
  • “Customer service”

Employment Question:

  • “Quesrions about becoming a loyal customer and then a distributer and the start up cost”
  • “Payroll”
  • “W-1099”

Website/ Application Question:

  • “Want to pay for website”
  • “Website won't change my auto shipment”
  • “Cant find or get in any of the sites, samples ect”

Other Question:

  • “I want them to stop charging me”
  • “Haven't received my order”
  • “Place an order,perfer customet”

About

Top It Works Services

Customer Care, Shipping Service, Distributor

Top It Works Products

Subscription, Coffee, Supplement

It Works Pros and Cons

Pros: How easily it was for them to take my money, Dont like, Havent found one yet, Cancel subscription, I never had any pros

Cons: Bad customer service, Hard to contact, Because you cant reach anyone to stop it, Products dont work, Cancellation policy sucks

Summary

It Works has been on the market since 2001. The company specializes in weight control, weight loss products and much more. It Works is known to offer the world's first naturally based body contouring line. The products are promised to deliver maximum results in minimal time. The offered supplements and cosmetics are of such categories as Ultimate Makeover, Body Contouring, FITworks, and Skin Care. They are intended for Youthful Skin, Stretch Marks and Scarring, Skin Tightening and Firming, Superior Nutrition and Detox. Some products can help to deal with Menopausal Symptoms, Muscles and Joints problems, as well as Weight Loss.

It Works reviews and complaints

It Works is ranked 229 out of 1052 in Cosmetics and Personal Care category

Area Served

USA, Canada

Payment Methods

MasterCardVISA

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