Contact Information

It Works Phone Numbers

Toll-Free Number:

  • (800) 537-2395

Distributor:

  • (952) 540-5700

Loyal Customer:

  • (800) 537-2395
  • (952) 540-5699
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It Works Email:

Corporate Office Address:

IT WORKS! INC.
908 Riverside Drive
Palmetto, Florida 34221
United States

Fax:

888 711 3760

Other Info:

Monday Friday:
6:30 a.m. CST 8:00 p.m. CST
(GMT-6)
Saturday Sunday:
8:30 a.m. CST 5:00 p.m. CST
(GMT-6)

Help in Social Networks:

Summary of It Works Customer Service Calls

3671 TOTAL
CALLS
61% SUCCESSFUL
CONNECTIONS
05:18 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact It Works to Ask about:

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel website”
  • “Cancel order”

Payments and Charges Question:

  • “I’m being charged and shouldn’t be”
  • “They are continuing to charge me when I have now canceled twice”
  • “Charged for auto ship”

Account Question:

  • “Can’t get into my login”
  • “Distributor account issues”
  • “I dont know my password”

Shipping and Delivery Question:

  • “Auto shipment adjustment”
  • “You send my automatic shipment too soon” , Review # 1769355
  • “I need to stop my auto shipments” , Review # 1768529

Refund Question:

  • “Refund and cancel”
  • “Refund needed!”
  • “I want to refund all these debits...”

Return/ Replace Question:

  • “I need to return a package” , Review # 1770231
  • “Change address”
  • “Return item”

Request for Information Question:

  • “Have to call about a shipment”
  • “Checking on reward points” , Review # 1767478
  • “Need to know how to cancel my memebership”

Product/ Service Question:

  • “Withdrawing money from my account”
  • “The Product. Does not work”
  • “Change order and credit card info”

Cards Question:

  • “Took money off my card” , Review # 1767867
  • “Card was charged without authorization”
  • “My credit card keeps getting charged”

Employment Question:

  • “I need my w-2”
  • “Stop charging my debit card please”
  • “W2”

Website/ Application Question:

  • “Need help signing in to website”
  • “Need to turn off my website”
  • “Can't get full access to my website”

Staff Question:

  • “Stop service”
  • “I want to talk to customer service”
  • “Customer service”

Other Question:

  • “I need to know when I can re sign up though someone else”
  • “Empty box”
  • “To get money back”

It Works Rating Stats

1.7 out of 5 stars
based on 514 reviews
See all 868 reviews

Rating trend

About

Top It Works Services

Customer Care, Shipping Service, Distributor

Top It Works Products

Subscription, Body Wrap, Account

It Works Pros and Cons

Pros: How easily it was for them to take my money, How nice they are while pushing 10 products on you, Concept of the product, Ease of ordering, Products give energy and better health

Cons: Poor customer service, Take your money but do not fullfill their commitment, Dishonesty, Deception, Cancellation policy sucks

Summary

It Works has been on the market since 2001. The company specializes in weight control, weight loss products and much more. It Works is known to offer the world's first naturally based body contouring line. The products are promised to deliver maximum results in minimal time. The offered supplements and cosmetics are of such categories as Ultimate Makeover, Body Contouring, FITworks, and Skin Care. They are intended for Youthful Skin, Stretch Marks and Scarring, Skin Tightening and Firming, Superior Nutrition and Detox. Some products can help to deal with Menopausal Symptoms, Muscles and Joints problems, as well as Weight Loss.

It Works is ranked 105 out of 990 in Health and Beauty category

Area Served

USA

Payment Methods

MasterCardVISA

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It Works Stats

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Number of Calls

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