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Contact It Works Customer Service

How to Reach a Person at It Works

Verified Contact Information

Customer Service Number:

  • 1-786-706-1095
Call Now
Send Message

Accessibility:

websitefeedback@itworks.com

Legal:

privacy@itworks.com
Privacy Inquiries

Media:

pr@itworks.com
PR Inquiries

It Works Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular It Works Phone Number
1 (786) 706-1095
Average Hold Time
00:01:05
Average Calls duration
4 minutes
Most Popular It Works Email Address
websitefeedback@itworks.com
It Works Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
View full overview

How to Contact It Works?

It Works customer service phone number is (786) 706-1095. Customers can call this line to get assistance with their order, request a refund or return, address shipping and delivery issues, learn more about the products, and more. Consumers who decide to contact the company by phone should avoid calling on Monday as this is the busiest day of the week.

It Works email address for media inquiries is pr@itworks.com. If you have issues navigating the It Works website, send an email to websitefeedback@itworks.com.
Are you a legal expert? Do you need to contact the corporate legal department? If so, send a message to privacy@itworks.com.

The company is headquartered in Florida. It Works address for the corporate headquarters is 908 Riverside Drive, Palmetto, Florida 34221, United States. If you urgently need to get in touch with the company offline, send a letter to the main office. In case your question needs to be addressed faster, it’s better to get in touch with the company via phone.

It Works customer support department operates Monday through Friday from 6.30 am to 8 pm CST. On Saturday and Sunday, It Works hours of operation are between 8.30 am and 5 pm CST. During the holiday season, the support hours may vary. To get more details about the holiday schedule, contact the support team in advance.

If you would like to contact the company via It Works website, scroll down to the bottom of the page and click the “Contact Us” button. Then, depending on the reason for your inquiry, follow the “Submit a Lost Order Claim Form”, “Distributors”, or “Perks Members” hyperlinks to submit support tickets.

PissedConsumer Club

Contact Information

It Works Website:

It Works Help Center:

Corporate Office Address:

It Works Marketing, Inc
908 Riverside Drive
Palmetto, Florida 34221
United States

Other Info (opening hours):

Customer Support Hours:

Monday - Friday: 6:30am - 8:00pm (CT)

Saturday - Sunday: 8:30am - 5:00pm (CT)


Returns:

United States

4505 New Point Place, Suite 200,

Lawrenceville,

Georgia 30043


Canada

1520 Creditstone Road,

Concord,

Ontario L4K 5W2


Australia

7 Eucalyptus Place,

Eastern Creek,

New South Wales 2766

More contact details

Fax:

+1-888-711-3760

How Customers Rate It Works Support?

5.0 / 5
Good

Based on 19.2K calls to It Works customer support through PissedConsumer.com and 1 survey response.

Total Calls
19.2K
Avg Call Duration
05:14
Issues Resolved
10%

Why Customers Call It Works?

Top Reasons of Customers Calls

  • Activation/ Cancellation 37%
  • Customer Inquiries & Issues 14%
  • Payments and Charges 9%
  • Shipping and Delivery 8%
  • Account 6%
  • Request for Information 6%
  • Product/ Service 6%
  • Refund 6%
  • Return/ Replace 5%
  • Cards 1%
  • Questions About an Order <1%
  • Staff <1%
  • Employment <1%
  • Website/ Application <1%
  • Claims & Legal Issues <1%
  • Payments & Transfers <1%

Activation/ Cancellation

37%
  • "Cancellation"
  • "Cancel subscription"
  • "Cancel order"

Customer Inquiries & Issues

14%
  • "Orden"
  • "Ver algo sobre mi envio"
  • "To add greens to my auto ship"

Payments and Charges

9%
  • "Billing"
  • "Un authorized transactions"
  • "Unauthorized use of visa card"

Shipping and Delivery

8%
  • "Have not received my order"
  • "Miss package"
  • "Have not received my package"

Account

6%
  • "I can find my member ID"
  • "My monthly subscription offer"
  • "Discontinue subscription"

Request for Information

6%
  • "Place an order"
  • "For clarification"
  • "To speak to a representative about concealing my subscription"

Product/ Service

6%
  • "I pay 78$ for my oder I only have it works skinny wraps I pay for overnight one day shipping and for these past two months I wait days after the order has been shipped"
  • "Product not delivered"
  • "Adquirir kit de productos"

Refund

6%
  • "Waiting for my refund"
  • "Refund"
  • "Get my money back and return product"

Return/ Replace

5%
  • "Change address"
  • "Returning package"
  • "Return"

Cards

1%
  • "I did not authorize y'all to take money off my card to reorder it works"
  • "to change card information"
  • "To let you guys know that I have loaded my card and it ready to process"

Questions About an Order

<1%
  • "Orders"
  • "My order"
  • "Order problem"

Staff

<1%
  • "Stop service"
  • "Speak with customer service"
  • "Customer service"

Employment

<1%
  • "I need my 1099 NEC report"
  • "W-2"
  • "Quesrions about becoming a loyal customer and then a distributer and the start up cost"

Website/ Application

<1%
  • "To make an order online as it won't let me due to my country not being stated in the website"
  • "I'm supposed to a web site and be training for distribution"
  • "Wanting to give up the website because I don't have the money for it and because of that when the company goes to take $ from my account it's not available then I get charged $48.00 so I want out ,"

Claims & Legal Issues

<1%
  • "Claim"

Payments & Transfers

<1%
  • "funds"

Compare It Works Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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