It Works Contact Information

Toll-Free Number:

  • (800) 537-2395

Distributor:

  • (952) 540-5700

Loyal Customer:

  • (800) 537-2395
  • (952) 540-5699

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

IT WORKS! INC.
908 Riverside Drive
Palmetto, Florida 34221
United States

Fax:

888 711 3760

Other Info:

Monday Friday:
6:30 a.m. CST 8:00 p.m. CST
(GMT-6)
Saturday Sunday:
8:30 a.m. CST 5:00 p.m. CST
(GMT-6)

Social Networks:

Summary of It Works Customer Service Calls

1893 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
05:03 AVG CALL DURATION
44% ISSUES RESOLVED

Customers Contact It Works to Ask about:

Activation/ Cancellation:

  • “Canceled order over a month ago and it still showed up”
  • “Cancel last order”
  • “Need to cancel auto-shipment”

Payments and Charges:

  • “Charged me for something i did not buy”
  • “Multiple charges”
  • “Unauthorized charge”

Account:

  • “My account is being billed and I did not place an order..”
  • “I dont know my password”
  • “To delete my account”

Refund:

  • “Refund new card”
  • “Refund on my website”
  • “Refund on distributor starter pack”

Request for Information:

  • “Not informed about auto shop”
  • “Question on chsrge”
  • “Can’t remember my website”

Return/ Replace:

  • “Return package”
  • “Return”
  • “Change”

Cards:

  • “Need help to pay fee for debit card”
  • “Having trouble with My Card trying to set up my pain”
  • “I am a loyal customer I need my credit card removed immediately”

Shipping and Delivery:

  • “I did not receive the free gift i was told i was getting when i received my package”
  • “I didnt get my package”
  • “Shipping problem”

Website/ Application:

  • “Website won’t work”
  • “Website won't change my auto shipment”
  • “Cancle website”

Employment:

  • “1099 form”

Staff:

  • “Customer service issue”
  • “Bad customer service”

Product/ Service:

  • “Missing products”

Other:

  • “Lost order”
  • “Commission hold”
  • “Call back”

It Works Rating Stats

1.7 out of 5 stars
based on 374 reviews
See all 613 reviews reviews

Rating stats

  1. 247 reviews
  2. 65 reviews
  3. 28 reviews
  4. 8 reviews
  5. 26 reviews

Rating trend

About It Works

Top 5 Likes about It Works

How nice they are while pushing 10 products on you, How easily it was for them to take my money, When they kept pushing there products on me, When i had my money, Thermofit

Top 5 Dislikes about It Works

Costumer service, Deception, Because you cant reach anyone to stop it, Take your money but do not fullfill their commitment, Distibutors

Summary

It Works has been on the market since 2001. The company specializes in weight control, weight loss products and much more. It Works is known to offer the world's first naturally based body contouring line. The products are promised to deliver maximum results in minimal time. The offered supplements and cosmetics are of such categories as Ultimate Makeover, Body Contouring, FITworks, and Skin Care. They are intended for Youthful Skin, Stretch Marks and Scarring, Skin Tightening and Firming, Superior Nutrition and Detox. Some products can help to deal with Menopausal Symptoms, Muscles and Joints problems, as well as Weight Loss.

It Works reviews and complaints

It Works is ranked 101 out of 1113 in Health and Beauty category

Area Served

USA

Payment Methods

MasterCard

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It Works Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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