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Contact It Works Customer Service

It Works Phone Numbers and Emails

Customer Service Number:

  • (786) 706-1095
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It Works Emails:

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How to Contact It Works?

Most Popular Number:

(786) 706-1095
Total calls: 2 841 Issues resolved: 188 Last call: Jun 16, 2025
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PissedConsumer Reporter

It Works customer service phone number is (786) 706-1095. Customers can call this line to get assistance with their order, request a refund or return, address shipping and delivery issues, learn more about the products, and more. Consumers who decide to contact the company by phone should avoid calling on Monday as this is the busiest day of the week.

It Works email address for media inquiries is pr@itworks.com. If you have issues navigating the It Works website, send an email to websitefeedback@itworks.com.
Are you a legal expert? Do you need to contact the corporate legal department? If so, send a message to privacy@itworks.com.

The company is headquartered in Florida. It Works address for the corporate headquarters is 908 Riverside Drive, Palmetto, Florida 34221, United States. If you urgently need to get in touch with the company offline, send a letter to the main office. In case your question needs to be addressed faster, it’s better to get in touch with the company via phone.

It Works customer support department operates Monday through Friday from 6.30 am to 8 pm CST. On Saturday and Sunday, It Works hours of operation are between 8.30 am and 5 pm CST. During the holiday season, the support hours may vary. To get more details about the holiday schedule, contact the support team in advance.

If you would like to contact the company via It Works website, scroll down to the bottom of the page and click the “Contact Us” button. Then, depending on the reason for your inquiry, follow the “Submit a Lost Order Claim Form”, “Distributors”, or “Perks Members” hyperlinks to submit support tickets.

It Works Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • It Works Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call It Works is 7867061095.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as It Works may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.

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PissedConsumer Club

Contact Information

It Works Website:

It Works Help Center:

Corporate Office Address:

It Works Marketing, Inc
908 Riverside Drive
Palmetto, Florida 34221
United States

Other Info (opening hours):

Customer Support Hours:

Monday - Friday: 6:30am - 8:00pm (CT)

Saturday - Sunday: 8:30am - 5:00pm (CT)


Returns:

United States

4505 New Point Place, Suite 200,

Lawrenceville,

Georgia 30043


Canada

1520 Creditstone Road,

Concord,

Ontario L4K 5W2


Australia

7 Eucalyptus Place,

Eastern Creek,

New South Wales 2766

More contact details

Fax:

+1-888-711-3760

It Works Rating Based on 1.4K Reviews

Rating details

1.6
more details
Customer service
Product or Service Quality
Website
Reliability

Rating stats

Rating trend

How Good is It Works's Customer Service?

Natasha G Jkr
Natasha G Jkr
Feels Satisfied | May 16, 2023

It's okay I met my goal of weight loss

Read full quote
Alicen Elg
Alicen Elg
Feels Disappointed | May 03, 2023

It was good but I can’t send stuff back cuz it’s open

Read full quote
Tayson Fog
Tayson Fog
Feels Neutral | Jan 15, 2023

My “upline” left not sure who I can speak to regarding questions. Customer Service was even available. Gonna try again!

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Karena Jhh
Karena Jhh
Feels Satisfied | Jan 04, 2023

.?,?$$

Read full quote
Janeth Ues
Janeth Ues
Feels Disappointed | Dec 31, 2022

No one answered my call I was very unsatisfied with your customer service

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Curran Jhv
Curran Jhv
Feels Disappointed | Nov 30, 2022

It did not work for me

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Summary of It Works Customer Service Calls

19.2K TOTAL
CALLS
05:15 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call It Works?

Activation/ Cancellation Question:

  • “Want to cancel and return an order”
  • “2nd Cancellation Request”
  • “Cancel”

Payments and Charges Question:

  • “I need to see where my checks are going because they're not showing me that they're being deposited into my checking account”
  • “Dispute”
  • “I need to stop the autoship payment.”

Shipping and Delivery Question:

  • “Lost package”
  • “Missing order”
  • “Wrong order”

Account Question:

  • “Membership”
  • “Money taken out of my account”
  • “Cant sign into account”

Request for Information Question:

  • “Get help with order”
  • “Im requesting to cancel my subscription”
  • “Need to talk”

Product/ Service Question:

  • “Product not delivered”
  • “Adquirir kit de productos”
  • Products

Refund Question:

  • “Refund”
  • “Get my money back and return product”
  • “Refund immediately”

Return/ Replace Question:

  • “Want to return pills”
  • “Return”
  • “Return shipping label”

Cards Question:

  • “To change card information”
  • “To let you guys know that I have loaded my card and it ready to process”
  • “New card number”

Staff Question:

  • “Stop service”
  • “Speak with customer service”
  • “Customer service”

Employment Question:

  • “I need my 1099 NEC report”
  • “W-2”
  • “Quesrions about becoming a loyal customer and then a distributer and the start up cost”

Website/ Application Question:

  • “I'm supposed to a web site and be training for distribution”
  • Wanting to give up the website because I don't have the money for it and because of that when the company goes to take $ from my account it's not available then I get charged $48.00 so I want out ,
  • “Want to pay for website”

Other Question:

  • “Cacellation”
  • “Received something I didn't order”
  • “Received something I didn’t order”

Compare It Works Customer Service To

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