Contact It Works

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Summary of It Works Customer Service Calls

966 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
04:37 AVG CALL DURATION
12% ISSUES RESOLVED

Customers Contact It Works to Ask about:

Cancellation:

  • “Canceling”
  • “Cancel a order”
  • “Cancel these pills y’all got coming to my house”

Payments and Charges:

  • “To change payment date on autoship”
  • “Did not specify the payment process”
  • “Chargescancel”

Refund:

  • “Not refunded my money”
  • “Need to know about refund”
  • “Still waiting on my refund of a product”

Cards:

  • “I need to up date my credit card info do not have my login ID”
  • “Havent received my card”
  • “I need to up date my credit card info”

Account:

  • “Charging my account too much”
  • “Account points”
  • “Taking money out of my account twice and I cancelled my transaction”

Website/ Application:

  • “Website won't change my auto shipment”
  • “Deactivate website”
  • “Cancle website”

Return/ Replace:

  • “Return packageing”
  • “Return of money for website”

Employment:

  • “1099 form”

Product/ Service quality:

  • “Missing products”

Staff:

  • “Bad customer service”

Shipping and Delivery:

  • “Shipping problem”

Other:

  • “Have to call about a shipment”
  • “Itworks product”
  • “Discontinue 2 loyal customers autoshipments”

About It Works

Top 5 Likes about It Works

How nice they are while pushing 10 products on you, How easily it was for them to take my money, When they kept pushing there products on me, When i had my money, Thermofit

Top 5 Dislikes about It Works

Poor customer service, Because you cant reach anyone to stop it, Take your money but do not fullfill their commitment, Deception, Cancellation policy sucks

Summary

It Works has been on the market since 2001. The company specializes in weight control, weight loss products and much more. It Works is known to offer the world's first naturally based body contouring line. The products are promised to deliver maximum results in minimal time. The offered supplements and cosmetics are of such categories as Ultimate Makeover, Body Contouring, FITworks, and Skin Care. They are intended for Youthful Skin, Stretch Marks and Scarring, Skin Tightening and Firming, Superior Nutrition and Detox. Some products can help to deal with Menopausal Symptoms, Muscles and Joints problems, as well as Weight Loss.

It Works reviews and complaints

It Works is ranked 97 out of 1152 in Health and Beauty category

Area Served

USA

Payment Methods

MasterCard

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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