It Works Phone Numbers and Emails

Customer Service Number:

  • (786) 706-1095
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It Works Emails:

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It Works Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call It Works is 7867061095.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as It Works may ask you for the following information to identify you as a customer: first and last name, email or order id.

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Contact Information

It Works Website:

It Works Help Center:

Corporate Office Address:

It Works Marketing, Inc
908 Riverside Drive
Palmetto, Florida 34221
United States

Other Info (opening hours):

Customer Support Hours:

Monday - Friday: 6:30am - 8:00pm (CT)

Saturday - Sunday: 8:30am - 5:00pm (CT)


United States

4505 New Point Place, Suite 200,


Georgia 30043


1520 Creditstone Road,


Ontario L4K 5W2


7 Eucalyptus Place,

Eastern Creek,

New South Wales 2766

More contact details



It Works Rating Based on 1.4K Reviews

Rating details

more details
Customer service
Product or Service Quality

Rating stats

Rating trend

How Good is It Works's Customer Service?

Natasha G Jkr
Natasha G Jkr
Feels Satisfied | May 16, 2023

It's okay I met my goal of weight loss

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Alicen Elg
Alicen Elg
Feels Disappointed | May 03, 2023

It was good but I can’t send stuff back cuz it’s open

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Tayson Fog
Tayson Fog
Feels Neutral | Jan 15, 2023

My “upline” left not sure who I can speak to regarding questions. Customer Service was even available. Gonna try again!

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Karena Jhh
Karena Jhh
Feels Satisfied | Jan 04, 2023


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Janeth Ues
Janeth Ues
Feels Disappointed | Dec 31, 2022

No one answered my call I was very unsatisfied with your customer service

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Curran Jhv
Curran Jhv
Feels Disappointed | Nov 30, 2022

It did not work for me

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Summary of It Works Customer Service Calls

05:15 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call It Works?

Activation/ Cancellation Question:

  • “To cancel order”
  • “Canceled prescription”
  • “Cancellation”

Payments and Charges Question:

  • “I need to see where my checks are going because they're not showing me that they're being deposited into my checking account”
  • “I need to stop the autoship payment.”
  • “I have a charge on my card”

Shipping and Delivery Question:

  • “Yes, I signed up with you and they sent me the incomplete package, I missed the coffee whisk”
  • “Wrong order”
  • “Did not receive my package”

Account Question:

  • “Money taken out of my account”
  • “Cant sign into account”
  • “I did not sign up for monthly orders!”

Refund Question:

  • “Get my money back and return product”
  • “Refund”
  • “Refund immediately”

Request for Information Question:

  • “Im requesting to cancel my subscription”
  • “Need to talk”
  • “I need help with an order”

Product/ Service Question:

  • “Ending my it works”
  • “Add product”
  • “Quiero obtener productos”

Return/ Replace Question:

  • “Need new label for return”
  • “Returned a product never got refund”
  • “Returns/refunds”

Cards Question:

  • “To change card information”
  • “To let you guys know that I have loaded my card and it ready to process”
  • “New card number”

Staff Question:

  • “Stop service”
  • “Speak with customer service”
  • “Customer service”

Employment Question:

  • “I need my 1099 NEC report”
  • “W-2”
  • “Quesrions about becoming a loyal customer and then a distributer and the start up cost”

Website/ Application Question:

  • “I'm supposed to a web site and be training for distribution”
  • Wanting to give up the website because I don't have the money for it and because of that when the company goes to take $ from my account it's not available then I get charged $48.00 so I want out ,
  • “Want to pay for website”

Other Question:

  • “Price”
  • “Menbership”
  • “Hablar con represengante”



It Works has been on the market since 2001. The company specializes in weight control, weight loss products and much more. It Works is known to offer the world's first naturally based body contouring line. The products are promised to deliver maximum results in minimal time. The offered supplements and cosmetics are of such categories as Ultimate Makeover, Body Contouring, FITworks, and Skin Care. They are intended for Youthful Skin, Stretch Marks and Scarring, Skin Tightening and Firming, Superior Nutrition and Detox. Some products can help to deal with Menopausal Symptoms, Muscles and Joints problems, as well as Weight Loss.

It Works reviews and complaints

It Works is ranked 57 out of 282 in Weight Loss, Diets and Training category

Area Served

USA, Canada

Payment Methods


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