
It Works
Reviews and Complaints
This product did nothing for me. I ordered free bottle and paid my S& H and this am I wake up to $126.00 taken out of my account then 30 minutes later the fraud department called me disputing this cha
Didnt order recurring deal . This product FID NOTHING FOR ME AT ALL !!! Took the slimming gummies faithfully as suggested and didnt lose an ounce!!!
- Did nothing for me
Preferred solution: Full refund
User's recommendation: FONT PURCHASE
Need help
Ordering and getting help needed by person representing company. Life time membership is NOT truly a lifetime without purchase. Several things are misrepresented with itworks!
Preferred solution: Nothing
IT WORKS Products...
The person who recommended on IT WORKS, through Facebook, gave False information to me. She Never told me about the Auto-Ship, the True Cost of these Products and the Return Policy from this company.
Also, I returned two boxes of CLEANSE which contain 4 bottles and the Company Never Credited my Credit Card and they kept the products!!
What, wait a minute!!! Can they legally keep my products without Crediting my Credit Card???
User's recommendation: Don't Buy from IT WORKS, they deceive you and keep your products while you end up paying to return the products and not crediting back the $$ they should pay you back...
Auto ship no agreed to
I bought your coffee product to help my granddaughter start her new business.
I specifically asked if there was "auto ship" & she said no. Found out today a second shipment is on the way & almost $100 was charged to my credit card.
I DO NOT WANT AUTO SHIP. I cannot afford this plus your coffee tastes like POISON.
Im requesting to cancel my subscription
It's about you not allowing me to cancel my subscription. I was not told that I was obligated to purchase it works for 3 months. I'll stop payment at my bank I guess.
- Distributor false information
Preferred solution: Full refund
User's recommendation: Really do your research before signing up for any products from this sight
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStop payment for shipment of the gummies.
I had cancelled my subscription and you keep taking out my money I had told my representative to cancelled it since two months ago.
- It sounded to good to believe
- Didnt work
Preferred solution: Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive my package
I'm very upset my mom did not recive the product for hair skin and nails but was charged for the product. Very up and she would like her product and then cancel her account with it works .
No on checks to see how the customer is liking the product and if she still would like the product to continue to receive. Thank you Doriana Salituro I would like my mom to receive her product please and thank you
- It dosent work
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Cánselar mi cuenta de It works
Trato de cancelar mi cuenta pero nadie responde y nadie me da informes desde que me llegó mi último pedido e tratado de canselar y no puedo o me dan largas el producto es bueno pero no tengo trabajo por ahora y no tengo como pagar lo así que trato de pararlo. Ni llamando al número me contesta alguien solo dice que está serrado pues si se supone que estoy llamando en el horario
Stop order
I called two months ago to stop this auto shipment. I returned the product for a refund.
Neither has happened!! Im so pissed.
User's recommendation: Don’t do it!!!
Debra dague
Cancel jdhbennsjsnbejaj slam six nwondbhwojbsjb wihvrnidbbfunwkok s. Division.
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Cancel all my order
Request to cancel order and not to charge my credit card. The gentleman on the phone would not do so until I mentioned BBB.
User's recommendation: Don't use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn products and refund
I haven't used any of my products and was looking to return them unopened for a refund. The lady explained your return policy and the steps needed to return products.
I am a little upset that I might not be eligible for a full refund. I am happy that you can guarantee at least 2 of the 4 months of products that I haven't used.
- Expensive products
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Wanting to leave the business
Am an independent distributor Wanting to give up the website because I don't have the money for it and because of that when the company goes to take $ from my account it's not available then I get charged $48.00 so I want out ,please contact me , why do the min limit keep rising as I type , Im gonna expose this company and the whole scam .I have all the stuff saved , the pictures, I tried the products myself and they suck , my friends had warned me but I didnt listen ,
- Distributor
- I want my cancellation now
Preferred solution: I already explained
User's recommendation: Go for it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I am leaving
It Works did not work for me! I tried the gummies and the ice coffee and stil did not work but it tasted good and you got what you pay for
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRefund
I canceled my it works account and still got charged for my spot this month. I want to get refunded since I wasnt aware I was going to be charged. I came into it works thinking Id be making money and Ive lost $180!
- Nice people
- Too much money
Preferred solution: Full refund
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Hello Tiffany, We are sorry to hear about this matter and would like to assist. However, we will need some additional information such as email address, phone number, full name or address to locate your account.
We would love to help and of course, it’s totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works! Customer Support can be found at https://***/contactus .
This site also has a Chat service available. Furthermore, you may log into your back office portal and submit a support ticket.
We look forward to reviewing this matter and we will await your reply. It Works!