I decided to try the wrap products as the "90-day challenge" because I was curious about them and it seemed like there were a lot of good results from people. They didn't seem to work for me, and when I went to cancel the auto-shipments (which the distributor said I could do anytime when I signed up) I was made aware of the $50 cancellation ("membership?") fee.
I was clear with my question but the distributor never told me about that fee, and it wasn't anywhere when I first signed up and paid. I was really mad! I still ended up cancelling and paying the fee because I just wanted out of dealing with them. So they got some of my money in the end sadly.
I tried to talk to the distributor about it, but she just said that I should have known about the fee. I think calling it a 90-day challenge is pretty deceiving, you're just locked in to paying for the product for 3 months.
I wouldn't recommend this company based on my first (and will be the only) experience. Plus I find all the network marketing "freedom" stuff a bit weird....
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $140. The author is overall dissatisfied with It Works. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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