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DID THE COMPLETE OPPOSITE

1.0
Details
Ive been doing Keto for a year without products but decided to give this cleanse a try. Hoping id lose a couple pounds,day 2 came and went. Not only did it not work,but it had the complete opposite effect. I'm now taking laxatives in hopes to just go to the bathroom!! Way too expensive of a product for it not to work!!
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Review
#1645813 Review #1645813 is a subjective opinion of poster.

Terrible company

1.3
Details
thought to give it a try, tried for one week with no difference. supposed to help with appetite but didn't do anything for me. was on autopay but in order to cancel, They charged me a one time $50 membership to cancel my $72 order. So I have to pay $122 to get out of using their product. And oh, by the way, do open an try it or you can't send it back. burned me once but won't happen again.
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Review
#1643698 Review #1643698 is a subjective opinion of poster.
Cons
  • Return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$122
Preferred solution
Full refund

Feeling ripped off

1.0
Details
I purchased the fat blaster pills thinking it was a one off purchase. After a couple of weeks I get an email saying my next shipment was being prepared. I call and apparently I'm in a loyalty program and have to pay for three months. Email today said my shipment is sent. Have emailed them back twice explaining my situation and no response. My bank are limited to what they can do as they have my details. Any advice is appreciated
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Review
#1635506 Review #1635506 is a subjective opinion of poster.
Service
It Works Shipping Service
Pros
  • How easily it was for them to take my money
Cons
  • Misleading results and customer requirements
Reason of review
Return, Exchange or Cancellation Policy
Loss
$67
Preferred solution
Full refund
Tags
  • Theives
1.0
Details
They stole my money, and will not make it right!! I was promised a refund by supervisor Hannah which was a lie! I sent the products back as instructed which I paid out of pocket to do because promised shipping label never came, I called and gave them the tracking...
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1 comment
Cordney
#1791147

File a complaint with the Better Business Bureau. They do seem to respond to the complaints over there.

Review
#1633172 Review #1633172 is a subjective opinion of poster.
Product
It Works Weight Loss Program
Cons
  • There customers service sucks
  • Take your money but do not fullfill their commitment
  • Bad customer service
Reason of review
Refund that was promised not given
Loss
$101
Preferred solution
100.95 refunded as promised by supervisor Hannah

Cancelling order

When trying to find my order to get it cancelled from being sent the lady hung up on me. Im very displease with the service and I'm tired of being lied to by this company.
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Review
#1628307 Review #1628307 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Overcharging my debit card

1.0
Details
I signed up through the app called klarna and I agreed to pay the 29 dollars biweekly and then followed the rest of the instructions to finish up signing up well they charged me the 114 and which I didn’t agree to the 114 I WANT MY MONEY BACK
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Review
#1626300 Review #1626300 is a subjective opinion of poster.
Cons
  • There customers service sucks
Reason of review
Return, Exchange or Cancellation Policy
Loss
$114
Preferred solution
Full refund
Tags
  • Poor management skills
  • RUDE MANAGER
  • It Works Poorly
  • Decepting Return Policy
  • Tricking Children

Returns/refunds

1.0
Details
They will not let me cancel or get a refund. Even said they will charge me $50 something about a membership? Never sighed anything from them. Never was disclosed.
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Review
#1625682 Review #1625682 is a subjective opinion of poster.
Service
It Works Membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$93
Preferred solution
Full refund

SCAM!

2.0
Details
I signed up for a 3 month deal for Thermofight-X that was advertised in March. I was told I’d ONLY be charged March-May. I am STILL being charged April-August & that’s NOT what I signed up for nor what I was told!!! To my knowledge I haven’t even received any more product since May and I want a refund because I was LIED to!
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1 comment
Anonymous
#1791464

I don't think they will do much on here, but they seem to resolve the complaints over on the Better Business Bureau. Go file a complaint on there so you can get your money refunded. This company is so unethical.

Review
#1624963 Review #1624963 is a subjective opinion of poster.
Product
It Works 90 Day Challenge Weight Loss Program
Pros
  • Concept of the product
Cons
  • How they have control over your money
Reason of review
Not as described/ advertised
Loss
$120
Preferred solution
Full refund
Tags
  • Thieveing
  • Autopay Ripoff

Do NOT buy their products

1.0
Details
Please do not buy their products! They do not work and it is a waste of money. Some of their products made me physically ill and upon asking to return them they told me it was not possible and sent me the next shipment. There have been multiple complaints filed against them with the BBB for multiple reasons! Their customer service is also awful and thy do not care about their customers. Do not buy their products!
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Review
#1607707 Review #1607707 is a subjective opinion of poster.
Reason of review
Bad quality

To cancel my account and be refunded

1.0
Details
I made an order and they signed me without my authorization. I want to cancel everything right now and the return of all my money seems like a fraud
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Review
#1606225 Review #1606225 is a subjective opinion of poster.
Product
It Works Subscription
Cons
  • Costumer servicevno answer the calls
Reason of review
Return, Exchange or Cancellation Policy
Loss
$212
Preferred solution
Full refund