It Works
Reviews and Complaints
Cancel order
Preferred solution: Full refund
Didn't ask for auto ship. Is says so on my invoice, yet taking out of my acct each month
To cancel my subscription
Preferred solution: For personal reasons I need to cancel my subscription
Need to cancel my account and need a refund
Preferred solution: Full refund
Feel as if I was scammed
- Dont like
- Sucks
- Can not reach customer service
- Charged my card without authorization
User's recommendation: Do not buy it is a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cleveland, OhioTook money out of my account
I'm very pissed off money took my account they give this phony 1-800 number that don't work can't talk to live person I will get there service again also call my attorney on them so I'm sueing them for going into my account without my permission
Preferred solution: Full refund
Refund
- It works
- No communication
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant to return
Preferred solution: Full refund
User's recommendation: Never order from this company
My customer needs her money back
Refund
- Still have supply
- Hard to stop auto pay
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaTo cancel my membership and autoshipment
Cancel my order and my account ASAP
Want to cancel my account. Not interested
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel a order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to stop auto pay
Preferred solution: I need to stop auto pay due to off work without pay
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Selina, go file a complaint over on the Better Business Bureau website. ItWorks answer complaints over there and not on here.
There's hundreds of complaints over the same thing on the BBB and they do seem to refund people, so I'd definitely complain over there. Their reps are so shady and literally lie and tell people it's a one time charge when they know damn well that they're signing you up for an autoship. Just never give people your cc number to let them order for you. They do this so you can't read the fine print.
Actually they're that led to order for the customers! Gotta be one of the sleaziest companies out there.