money customer products customer service service order account distributor people scam
This company doesn't care if the products don't work for you they just want their money. I ordered the cleanse and it didn't work well with me . I asked them to cancel my membership and failed to do so on 3 attempts , wouldn't refund me my money after I shipped it back...
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Review
#1060890 Review #1060890 is a subjective opinion of poster.
Product
It Works Subscription
Reason of review
taking my money
Loss
$127
2.2
Details
My "It Works" representative was a friend of mine, so luckily I didn't have the problems that others have had regarding poor customer service, nasty payment surprises etc. However, without meaning any disrespect to my friend, I would warn others to beware of any...
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1 comment
Anonymous
#1346871

This is exactly why I didn't want to sign up with them but instead went with Arbonne!

Review
#1059350 Review #1059350 is a subjective opinion of poster.
Product
It Works Subscription
Reason of review
Return, Exchange or Cancellation Policy
1.5
Details
I was billed today june 9 2017. My 90 day challenge ended the 1st of april 2017
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2 comments
Anonymous
#1345896

Did you lose any weight?

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Review
#1058817 Review #1058817 is a subjective opinion of poster.
Product
It Works 90 Day Challenge Weight Loss Program
Reason of review
Problems with payment
1.5
Details
I typically don't go on rants, but this I have to. YES, I have to, and sorry to my friends who are It Works reps as this is no disrespect to you. As a Beachbody Coach, let me give praise to their customer service and their guarantee of product and customer satisfaction...
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1 comment
Anonymous
#1339533

I just hung up from their horrible customer service. They were very firm on charging me the $50 penalty fee and they refused to cancel my autoship so I contacted my credit card company to block any future payments to this company.

I will return any items that they send to me and pay for shipping so that I have a record of the return. I will NEVER do business with this company again and I will spread the word of how deceitful they are.

Review
#1057202 Review #1057202 is a subjective opinion of poster.
Product
It Works Account
Pros
  • Concept of the product
Cons
  • How it feels like a scam and have to go to the doctor to cancel
Reason of review
Poor customer service
Loss
$80
Preferred solution
Full refund

I cancelled my subscription but u continue to charge my credit card for a It Works wrap.

1.0
Details
I am not gonna call and cancel my subscription anymore. U cont 2 charge my credit card and i DO NOT want anymore of these. CANCEL! CANCEL! CANCEL!
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Review
#1056978 Review #1056978 is a subjective opinion of poster.
Product
It Works Subscription
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I started taking the fat fighter and thermo fit , it didn't suit me at all I got swear stomach ache after taking it. I talked to the lady who signed me up. She said I don't think so it's all natural we never had complaint before. I start taking it again I got such a...
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4 comments
Anonymous
#1452842

Same problem with stomach issues.

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Review
#1056713 Review #1056713 is a subjective opinion of poster.
Product
It Works Fat Fighter Supplement
Reason of review
Bad quality
She ordered the wraps today but before the flash sale for the cleanse was announced and thanks for honoring it and adding it to her order!!!
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4 comments
Anonymous
#1347049

Hello are you interested in more information on It Works products today I'm offering the discount of 40 percent a single product. Contact me today or jump over to my website myraclesmom@It Works.com I love the customer reviews that talk highly of the company and the results. If you aren't interested please feel free to pass my information along

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Review
#1054561 Review #1054561 is a subjective opinion of poster.
Reason of review
Good customer service
2.1
Details
After being a Loyal Customer for over 2 years, I recently cancelled my autoship. I had a package that shipped, and after waiting 20 days, I contacted customer service because the tracking info was invalid. They told me that they had no control over tracking and that I...
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Review
#1053034 Review #1053034 is a subjective opinion of poster.
Service
Usps Delivery Service
Reason of review
Problem with delivery

Unable to set up account

1.0
Details
I have trief to set up account . The seller says she tried.it doesn't like the fact I have a cell phone and mot a landline. It tells me the. Address of my bank card does not match my residence. I have lived here since 1993 and banked with same bank since 1982 . None of it makes sense. Cant get any help
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Review
#1052533 Review #1052533 is a subjective opinion of poster.
Product
It Works Account
Reason of review
Order processing issue

Waist of money

I bought 4 wraps, got 4 free. 2 bottles of fat fighters, 1 fab wrap. Followed directions . No results. I took before and after pic. No difference. Im on autoship. Do not want my 3rd shipment. The fabs rolled up, bunched up, fingures go through it trying to wrap. Wish to have my money back.
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Review
#1051891 Review #1051891 is a subjective opinion of poster.
Product
It Works Body Wrap
Reason of review
Bad quality