Rhett H Vvq

Cancel autoshipment

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All numbers for it works have been canceled they keep charging my account
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User's recommendation: Don’t get involved with this company

1 comment
Kristen D Yke

There a super sleazy company. Most reps that promote this stuff lie and tell you it's a one time purchase when they know damn well that they're signing you up as a loyal customer, which requires you to but for 3 months.

They don't answer anything on here but do answer complaints on the BBB website. My advice is to call your bank and get a new card issued so they can't keep charging the one you have on file with them.

Hailey C Brl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To cancel my membership and autoshipment

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I don't want to have auto shipment I'm trying to save money and don't want the membership anymore I'm willing to take the 50$ fee
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Loss:
$64
Pros:
  • No pros
Cons:
  • Cancellation
  • Overdrawn my account numerous times
  • Dont respond to complaints

Preferred solution: Cancellation

Elloise Puc
map-marker Monmouth, Oregon

Product price

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Bought probiodic 30 capsules. Have previously bought products. Thought I ordered 2 products. Also charged $52. Is this correct? Was on sale. Thought it was in jar not capsules.
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Carol M Dtl

Cancel autoshipment

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Could you please cancel my orders. Right now I don't have the funds. The phone number I called said it was not a working number 180*-537-****
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Preferred solution: Full refund

Signe M

About my order

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My order will not be shipped until 4/25. I don't want to pay for auto ship when I can't try the items.
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Preferred solution: Let the company propose a solution

User's recommendation: Unsure

Sarah B Miz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel account

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I no longer want to receive products from this company.
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Loss:
$4000
Pros:
  • When i had my money
Cons:
  • Customer service in asia
Reason of review:
Cancel subscription

Preferred solution: Let the company propose a solution

Anonymous
map-marker Los Angeles, California

Canceling

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I am sure the product works bit literally it has you drink 1 cup of this for the entire day eveyday until you drop the weight you want... So... of course it will work, you would be starving your body.
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Lindsay C Ruv

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Verified Reviewer
| map-marker Charlotte, North Carolina

Cancel order

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Was not aware I would be paying monthly for this and cannot afford it due to losing my job and mental health issues. The product made me so anxious I couldn't drink it either
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Rachana Ail

Excellent

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The phone survey would not accept my keypad answers but the representative was extremely kind and patient, she listened to my concerns and spoke with her supervisor, assuring me a call back within 30 minutes. She was excellent.
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Cons:
  • Perk points useless
  • Discontinued product
  • Wiped perk points
Reason of review:
Abrupt discontinuation of my product with no warning and no replacement. NO VITAMIN PRODUCTS AVAILABLE AND NEITHER MY REP OR CSRs KNEW ABOUT THIS, KNOW WHY, OR KNOW IF THEY WILL BACK.
Lucylle Nbf

They keep charging me

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Please hust cancel my account. I've had nothing but problems with this company
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Reason of review:
Problems with payment
Kellis Phu

My order

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Will not answer please call me back at 530 305 ****
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Reason of review:
Poor customer service
Tawnya P Kan
map-marker Santa Ana, California

Horrible Customer service

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I placed an order and they send the order to the wrong address that I had not had for over 3 years. When I contacted them they told that I needed to contact the shipper and re-route the package. Upon trying to do so it was discovered that they also gave me the wrong tracking number and by the time they responded to me the package had already been delivered to the wrong address. Now they are refusing to give me a refund and the customer service rep went as far as to tell me that he would not help me unless "I said sorry" for over talking him (in reality he would not let me talk and kept interrupting me so I finished my sentences)
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Loss:
$145
Cons:
  • Cancellation and refund experience
Reason of review:
Poor customer service

Preferred solution: Full refund

Jaydah Fou
map-marker Raleigh, North Carolina

Auto shipment

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I want to cancel all auto shipments because I cannot afford them anymore.
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Kathryn H Bvf
map-marker Richardson, Texas

Great

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I've been on the ITWORKS 30 day fit plan for almost 2 weeks and I have lost 9 pounds already!! As for the 4 bottles of cleanse you drink, yes it's yucky tasting and you don't have to worry about being right beside a restroom, it's not made to blow you up!! Follow the plan, cut out the sodas and sugars and it really does work!!
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Reason of review:
Good quality
Sophronia Kua
map-marker Madisonville, Kentucky

To cancel my subscription

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I do not want to order no more products no success at the price I for it..
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Reason of review:
Return, Exchange or Cancellation Policy