money customer products customer service service order account distributor people scam

Cancel orders

I want to cancel two orders that I have going and I have tried to call you guys before and no answer I’ve tried to cancel it
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Review
#1461821 Review #1461821 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Payroll

1.3
Details
They hung up on me
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Review
#1459602 Review #1459602 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Poor customer service

Horrible Customer service

2.6
Details
I placed an order and they send the order to the wrong address that I had not had for over 3 years. When I contacted them they told that I needed to contact the shipper and re-route the package. Upon trying to do so it was discovered that they also gave me the wrong tracking number and by the time they responded to me the package had already been delivered to the wrong address. Now they are refusing to give me a refund and the customer service rep went as far as to tell me that he would not help me unless "I said sorry" for over talking him (in reality he would not let me talk and kept interrupting me so I finished my sentences)
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Review
#1459002 Review #1459002 is a subjective opinion of poster.
Service
It Works Customer Care
Cons
  • Cancellation and refund experience
Reason of review
Poor customer service
Loss
$145
Preferred solution
Full refund

AWFUL

1.0
Details
It’s *** that I can’t cancel an account if it hasn’t been three months. I do not have the money to continue this and I do not recommend this to anyone.
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Review
#1457765 Review #1457765 is a subjective opinion of poster.
Product
It Works Account
Reason of review
Return, Exchange or Cancellation Policy

Horrible customer service

I have tried to cancel my auto ship. I can't login, requested my login information numerous times and have not received it. Have asked numerous times for my autoship to be cancelled and I am still being charged. I put a stop payment on my card, but we will see. Hoping it will get rid of these charges for good.
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Review
#1457289 Review #1457289 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Poor customer service
Loss
$48
Preferred solution
Full refund

ABSOLUTELY HORRIBLE... SO MANY LIES

I was put on hold for 1 hour 9 minutes. A representative named Kwinnie answered wanting my information, and the distributor... which I was providing. She hung up on me. Do you realize how long I waited,??????? after being charged nearly 500.00 in two months. I WILL NOT going away, this wrong, illegal, and will be made right. This product caused my hypertension to worsen, and Tricia Boyd OF Conway Arkansas... YOUR distributor; lied, mislead me on multiple occasions, AND was not willing to assist in anyway as she received her monies. I will be expecting a full refund of the card on file. $472.94 ( this is two months of charges, unopened product). I do not have the time to remain on hold another hour and 10 minutes. Stay away from this company.
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Review
#1456973 Review #1456973 is a subjective opinion of poster.
Service
It Works Distributor
Reason of review
lied to. charges were not stopped. Tricia Boyd had no problem taking nearly 500.00 from after i asked her stop, and who to contact.
Loss
$473
Preferred solution
Full refund

Sucks, ripoff

Was given the wrong information and told it was one price then started getting charged each month without my permission. Called distribution person and she was helpless. Called customer service and they told me I had to pay no matter what. *** ***
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Review
#1456766 Review #1456766 is a subjective opinion of poster.
Reason of review
Pricing issue

Does NOT Work

Cleanse did the opposite of what it was supposed to do. Was clogged up for days even drinking gallons of water a day. I was able to get the distributor to cancel my deal after the 2nd shipment. Wished I would of never wasted my money.
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Review
#1456192 Review #1456192 is a subjective opinion of poster.
Product
It Works Cleanse Supplement
Reason of review
Bad quality

Didn’t receive my $150 shopping spree

5.0
Details
I didn’t get my credit for the $150 shopping spree and I got the needed bv points to get it and never received it
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Review
#1454631 Review #1454631 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Problems with payment

Never got through would like to talk to a representative

5.0
Details
I got disconnected and now I can’t talk to anyone
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Review
#1454582 Review #1454582 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Poor customer service