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OMG where do I start? I signed up fat dumb and happy waiting for my products on Feb 21, 2019. I was told the ThermoFight X was on back order so was really surprised when I received an email that both the ThermoFight X and Greens Blend Chocolate were on it's way!...
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Review
#1474710 Review #1474710 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Bad Business
Preferred solution
Terminate my account

Do Not Order Anything!!!

1.0
Details
My daughter wanted to try a product. I checked out and the next thing I know, I have a subscription. When I called to cancel, it is a 39 minute wait and there’s no email option. I canceled subscription with my payment vendor but I’m stuck with current charge. They told me that some companies have the subscription agreement so small you don’t see it but it’s the only way to even order a product.
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Review
#1474602 Review #1474602 is a subjective opinion of poster.
Product
It Works Subscription
Reason of review
Return, Exchange or Cancellation Policy
I purchased this from the retailer and it took 2 weeks to receive it. So in case of this causing a mad rush to the bathroom, i waited to take it saturday and sunday. So u was warned of the tatse but didn't find it to be too bad. I personally think it had apple cider...
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2 comments
Anonymous
#1650353

I ordered the thermafit vitamin supplements Jan 15 & as of Feb 24 I still have not received them!! I have been messaging the lady dealer that I ordered through & she assures me that they are shipped & will be here soon.

In the mean time she gave me some free 2 day cleanse. Well, I had no results what so ever with the cleanse. SAVE YOUR MONEY!!

I now have had 2 payments of $44.63 charged to my credit card & no merchandise! Yep........$89.26 for nothing!!!

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Review
#1474541 Review #1474541 is a subjective opinion of poster.
Product
It Works Cleanse Supplement
Reason of review
Bad quality

Bad phone waiting

Nobody answered it clicked on me
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Review
#1471744 Review #1471744 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Poor customer service

To cancel my account

1.6
Details
I am calling to cancel my account for this month as i dont have the money for next months either. Please stop all shipments Thanks
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Review
#1471466 Review #1471466 is a subjective opinion of poster.
1.3
Details

Update by user Feb 20, 2019

It is imperative that customers credit/debit card information is not unknowingly stored in IT Works system without their consent.It is an infringement of the consumers rights and it leaves zero flexibility if the customers personal circumstances change and they need to...

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1 comment
SG
#1645407

At all times it's a two way process meaning that both the sales representative also the buyer have options. The sales rep always has the option to sell a product to other potential customers.And the potential buyer has a right to mull over a decision before proceeding to buy a product or not.Change their mind or cancel a subscription if their personal circumstances change or no longer require the item.I don't think they should be faced with a fifty pounds fee if they cancel before the three month challenge.Especially if they wasnot aware that their initial order was placed on an automatic auto shipment payment system for three months in the first place.

Review
#1471440 Review #1471440 is a subjective opinion of poster.
Product
It Works Subscription
Reason of review
Return, Exchange or Cancellation Policy

Shipment

I paid extra to have 3 day shipping and is now going on 2 weeks!!
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Review
#1464653 Review #1464653 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

Scamming by Sales Reps

Many sales reps trying to get other people signed up will post on their Facebook Page , appearing to be satisfied customers , when in fact they are sales reps in collusion with each other making it appear "great" things are happening. Trying to "hook" unsuspecting customers into the MLM plans.
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Review
#1464348 Review #1464348 is a subjective opinion of poster.
Service
It Works Sales Representative

Log in info

I need my user Id for my login.
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Review
#1463974 Review #1463974 is a subjective opinion of poster.
Product
It Works Account
Reason of review
Access/ activation issues

I didnt get my package

contact 2 havent reveive it order 01/10/2019
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Review
#1462539 Review #1462539 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue