Tammie T Fkj

Unhappy

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I canceled this service in March and they are still charging me and its been impossible to speak with a human.

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Loss:
$40

Preferred solution: Full refund

User's recommendation: Please don’t

2 comments
It Works Compliance

Hi Tammie, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

It Works Compliance

Hi Tammie, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

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Sandra P Mml

Unauthorized charges

I did a 90 day challenge and it was over in April I noticed in my bank statement that they have been pulling the money out for over three months unauthorized I would like my money back I dont even live at that address I have never received any merchandise Ive only received it twice I would like a refund of my money or I will take you to court

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Loss:
$140

Preferred solution: Full refund

2 comments
It Works Compliance

Hello Sandra, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

It Works Compliance

Hello Sandra, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

View more comments (1)
Carleda S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Waterloo, Iowa

Stop challenge

My stomach broke out badly after using skinny wraps I just want to stop paying for something I cant use
View full review
Loss:
$124

Preferred solution: Let the company propose a solution

1 comment
It Works Compliance

Hello Carleda, We are sorry to hear about this matter. Our records show that you have already contacted our Product Coach.

We wish you well. Sincerely, It Works!

Deanna M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Won't refund

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I signed up and the next day went to cancel as a distributor. Read all the reviews and realized this is not what I want.

I contacted and created a ticket like required to cancel. In the mean time the woman that recruited me not once reached out to me since signing up. Ticket requested that I acknowledge that I want to cancel and that I create anther ticket. I did that and requested a full refund as not products have been shipped.

Told me to acknowledge cancel a create another ticket AGAIN!! SO I DID. Now I go to try to log in to see about my ticket request and I can no longer sign in.

I checked my emails...nothing! Checked my bank statement...NOTHING!!

d

View full review
Loss:
$108
Cons:
  • Will not refund

Preferred solution: Full refund

User's recommendation: Do not become a distributor

1 comment
It Works Compliance

Hello Deanna, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Alexis G Vjo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Got charged money

It Works - Got charged money
I signed up to be a distributor but never started and want to cancel my subscription, Ive been trying to cancel it but every number I call isnt right and now Im being charged $20, this isnt right, I havent done anything. I want this fixed and my money back.
View full review
Loss:
$20

Preferred solution: Full refund

User's recommendation: Don’t get involved because it’s impossible to get a hold of them.

Tyranee S

Getting charged $207.00 for products I didn’t order!

Was charged $207.00 for products I didnt order! I want my refund! I will escalate this issue if it not resolved by end of day today!

View full review
Loss:
$207

Preferred solution: Full refund

1 comment
It Works Compliance

Hello Tyranee, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Janet R Ihm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation

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Hi Can I cancel? I just got product other week and cannot keep affording it. I need this cancelled before my 30 days is up Thanks Janet Reinhardt 1300 Colony West Drive Moon Township PA 15108 I dont have customer number
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Cons:
  • Misleading results and customer requirements

Preferred solution: Cancel membership

Cindy W Fsz

Need to speak to someone

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I tried to call It Works customer service and got a recording telling me I could pay a dollar and change for a $100 voucher. I do not want this. I need to speak with a person about my account please.

View full review
Pros:
  • It gives you energy
  • Taste amazing
Cons:
  • Is not the best solution for diabetics
  • Unable to reach customer service

Preferred solution: I need a cancelation. This is not so good with my Diabetes.

1 comment
It Works Compliance

Hello Cindy, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

Anonymous

Cancel membership close account

Was charged a membership fee and I was told that I would not be charged.. that is only one reason.. I will never go through them again..
View full review
1 comment
It Works Compliance

We are sorry to hear about this matter and we would like to assist you. However, based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Bonny M Bkb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

403 369 ****

I have asked a million times for my order to be canceled I do not want anymore Ever I WANT MY ORDER CANCELED NOW AND FOREVER!! BONNY MILLER 4513 FORDHAM CRESCENT SE CALGARY ALBERTA T2A 2A2 CANCEL NOW! CANCEL CANCEL CANCEL!!

View full review
Loss:
$200
Cons:
  • How they have control over your money
  • Too expensive

Preferred solution: Full refund

3 comments
It Works Compliance

Hello Bonny, Thank you for the information as we have identified your account. Please be rest assured all future autoships have been cancelled Cancel Autoship Request 16989871 requested to cancel their autoship Cancel confirmation# 16989871202109141321 and no more charges will incur. Sincerely, It Works!

It Works Compliance

Hello Bonny, Thank you for the information as we have identified your account. Please be rest assured all future autoships have been cancelled Cancel Autoship Request 16989871 requested to cancel their autoship Cancel confirmation# 16989871202109141321 and no more charges will incur. Sincerely, It Works!

It Works Compliance

Hello Bonny, Thank you for the information as we have identified your account. Please be rest assured all future autoships have been cancelled Cancel Autoship Request 16989871 requested to cancel their autoship Cancel confirmation# 16989871202109141321 and no more charges will incur. Sincerely, It Works!

View more comments (2)
Elenna Vdd
map-marker Perry, New York

You gave me a refund when i asked you too but then took it back. Give me my money back please

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I asked you guys last week to cancel my auto shipment that was for recent oh, you guys did me back my $47 back but then you took it back. A cancellation in a refund does it mean you guys get the have my money back.

It's my money.

I am financially unstable right now, can you please cancel my auto shipment and give me back my money. And please don't take it back when it gets canceled.

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User's recommendation: I don't know at this point

1 comment
It Works Compliance

Hello Elenna, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

Tina M Mos

Cancel subscription

Did not see any results after 3 bottles and do not want product anymore . Please do not charge my credit card anymore. Do not want anymore

View full review
Loss:
$48
Pros:
  • Still have supply
Cons:
  • No results

Preferred solution: Just cancel subscription do not want refund

1 comment
It Works Compliance

Hello Tina, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Anonymous

I want to cancel the membership

The only review I can write is not going to be good so I was taught if you can't say anything good don't say anything at all so I'm going to leave it at that

View full review
Pros:
  • Dont work and charge u for products
Cons:
  • Cant find a working number for customer service
1 comment
It Works Compliance

Hello, Thank you for your review. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Anonymous
map-marker Springfield, Tennessee

Stop my my order

I just wanted to stop my order for a while because I have 5 boxes and dont need anything I have enjoyed having this program and want to continue it but right now I dont need anymore products
View full review
1 comment
It Works Compliance

Hello, Thank you for your review. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Nina M Tjg

Cancel

Ive been trying to cancel my account that I started in April and it keeps saying I cant cancel it because it hasnt been 3 months
View full review

Preferred solution: Let the company propose a solution

1 comment
It Works Compliance

Hello Nina, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

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