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I got on the bandwagon when a friend of mine started selling these products. I wasn't aware of the fact that you have to sign up for at least 3 months of automatic shipments to get the "loyal customer" pricing, which is considerably lower than advertised prices. If you...
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Anonymous
Anonymous

I agree with that customer service not being resonsive. I moved and left forwarding address with post office but it was not forwarded but according to PO it was returned to se...

Anonymous
Anonymous

Same issue! Paid $50 cause I was having issues and he put me on hold 6 times and was so rude. This company is TERRIBLE.

1.6
I didn't like
  • Product
  • Misleading results and customer requirements
  • Deception
#850689
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Customer service, this company has no idea what that is. My wife has simply been trying to change her account password the past two days, unsuccesfully. You wait HOURS for your new password notification and are then notified it will expire in 30 minutes. Run, don't...
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Anonymous
Anonymous

As an Independent Distributor I advice you to contact the person you signed up with to solve the problem, there is also a toll-free number to contact. If you have other quest...

1.0
#848994
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It Works - Review in Health and Beauty category from Cortland, New York
Liessss! They say work at your own pace. Be your own boss. Enjoy staying at home with your children. None of it is true. The rude behind your back comments from the people pressuring you to make money for them is ridiculous. They do not tell you about the fees that...
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Anonymous
Anonymous

Sounds like you got stuck with a bad team! Im sorry to hear that . I've been with itworks for not even a month and im already commission qualified and i also have got 120$ to ...

Anonymous
Anonymous

That's a fake picture, On the website it does tell you there's a fee. Also you sell all the products you buy from the 90 dollars and make profit.

#848457
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It Works Body Wrap Review

It Works
#919376
1.0
Details
Why don't you people give the money back when your products don't work? I purchased wraps and other products from a distributor and they left town and I called to send back the products but was told that they had to be shipped out of the warehouse to be returned. Thats a bunch of bull! I am out over 500 dollars. What kind of company are you? Do you always rip people off like that?
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It Works Customer Care Review

It Works
#906330
Am very upset told dealer i no longer wanted to order can't use products order got shipped anyway i returned item and talked to someone in customer service who told me i would get refund have not received refund back i have talked to dealer several times was told they would find out why I want me money back or contacting better business Bureau Order number was 55011807
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It Works Body Wrap Review

It Works
#903967
1.0
Details
This company is horrible! The product didn't work, I sent back my item, unopened mind you back in July... It's now almost September and I have yet to recieve a refund. All complaint forms submitted go unanswered. Such a rip off and a scam
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It Works Customer Care Review

It Works
#898054
1.0
Details
My mom wanted to return a free product that she did not want and they said she could and not be charged but she took a look at her bank account and it said she owed 221 dollars to it works! She was on the phone for 45 minutes and they didn't even give her money back! So mad! Do not sign up for it works!
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A few months ago I was signed on by a TOP EARNER named Christina Watts. Never heard from her again once she had my credit card and social. She pawned me off onto one of her "leaders" who didn't once message me. On her "team" page all I saw were delete and block this...
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Anonymous
Anonymous

I wouldn't put it past them to do that. They just want your money. Whatever helps their paycheck get bigger they don't care. I was a distributor also and they didn't help. Oh,...

Anonymous
Anonymous

I am apart of her team so many branches down the tree, however I am apart of her personal Distributor groups and such. I feel extremely sad that this was your experience, as w...

1.4
#847901
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i placed an order for the skinny package 3 weeks ago, still have yet to receive it due to the fact that the company sent my package to an old address I had used 3 years prior- the issue in this situation is the fact that I updated all of my information BEFORE placing...
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#845055
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Customer services and the distributor are terrible. The guy at Customer services fobbed me off twice saying 'I don't run the company.' And the distributor picks and chooses when she feels like getting back. If she thinks you are asking a challenging question she...
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1.5
I didn't like
  • Take your money but do not fullfill their commitment
#841853
Reply to reviews
The wraps may have some questionable ingredients, but the rest of their products are healthy enough. You shouldn't even use the tired cliché "pyramid scheme" without even understanding what that really is. Just about every business could be classified as such. Even the...
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Anonymous
Anonymous

Sorry, people do not get "invicted"...try the word evicted. I had to try several times to get past autocorrect with the word "invicted". Hopefully you are not a distributor......

Anonymous
Anonymous

And I know someone who won over $1 million in lottery. It happens. But the fact this couple did doesn't mean it's at all likely you (or any particular person) will win the lot...

Dewitt, Michigan
#841754
Reply to reviews
Had a bad experience with it works. I called and told them about the auto shipment that I did not know that I was on. Due to the fact that someone had sign me up for it and never told me that I was on the Loyalty program. I tried to call and inform them about it but I...
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Anonymous
Anonymous

As a distributor I tell my clients to check with their Dr. Before taking anything. As a person with medical problems I also know not to take anything without clearing it wit...

Anonymous
Abi

extremely sorry to hear you had a bad experience. I work for the company. feel free to ask any questions I'll do my best to help out! Have a great day!

I liked
  • When they kept pushing there products on me
I didn't like
  • Deception
  • How they have control over your money
  • Misleading results and customer requirements
#839012
Reply to reviews
I am big, so, I decided to give it a try. The only thing that it works did for me was, It Works to take money out of my pocket and line theirs. DO NOT GET CAUGHT UP IN THIS SCHEME. It is just a scam that needs to be shut down....... NO customer support, NO local...
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Anonymous
Anonymous

To those who sell this stuff, it's a fact, tested by different labs, showing higher than acceptable LEAD amounts in seveal of It Works products.. They have been legally warned...

Anonymous
Anonymous

I use the products and have already lost weight. And it says right on the website when you sign up that you either pay a $50 membership fee, or you do a 3 month auto ship. And...

#837634
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FIRST ORDER IS NOW ALMOST WEEK FOUR AND I HAVE STILL NOT RECEIVED. THIS IS MY VERY FIRST ORDER. I SIGNED UP AS A LOYAL, BUT NOT SURE IF I WILL CONTINUE AFTER THREE MONTH COMMITMENT. I WAS ORIGINALLY ADVISED WHEN ORDERING THAT SHIPPING TIME TAKES ABOUT A WEEK TO TEN...
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Anonymous
Anonymous

agree shipping time is awful. For the price of shipping it should get here a lot quicker than 10 days.

abi
abi

Hey! I am a distributor for the company! What product is it that you ordered? Also, if you call customer service they may give you product credit for the wait! Hope that helps...

#836913
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