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Refund

I wanted the product really bad and now i don't have it bc my principles are more important. No one should ever have to wait for anything for 3 months! Wtf
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Review
#1490613 Review #1490613 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

Refund

1.0
Details
You are terrible. I want my money back. I ordered in January and never got my product. You also charged me $20 for recurring membership. $36 for the thermo fight i never got
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Review
#1489994 Review #1489994 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

I wasn’t told that i would be paying $20 every month for a product i didn’t want.

2.0
Details
now you are taking money that i don’t have out of my account. you already shipped out out. no take it back i do not want it i want my money. and i want my account canceled here is my account info. 13863765 Waltons3
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Review
#1489593 Review #1489593 is a subjective opinion of poster.
Service
It Works Membership
Reason of review
Not as described/ advertised

I ordered something and not gotten it

Ordered didn’t come in today
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Review
#1489140 Review #1489140 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

Horrible

1.5
Details
Call first said it wail would be 29min almost one hour later i was STILL waiting. I hung up. I just got enrolled as a member and honestly I’m thinking of dropping it solely because of my experience with the company. I don’t want to bring in money to a company who doesn’t care to make things right with me. Now I’m less $68 dollars with no product to be found.
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Review
#1489066 Review #1489066 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue
1.0
Details
BEWARE!!! Do o not order from this company. Items do not ship on time, you get billed a month before it ships and customer service is the worst! We all need to get together and file a suit against this scam of a company. You have to complete 3 autoship before you can...
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1 comment
Anonymous
#1660417

I had the same issue. Items do not ship on time, you get billed a month before it ships.

You have to complete 3 auto ship before you can cancel.

cancel The kicker is you run out of supplements because you are constantly on back order and your items ship 4-6 weeks late. Why are we being charged when the product hasn't shipped???

Review
#1487476 Review #1487476 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

Worst customer experience

1.0
Details
Just thought you would like to know how the company is running things. Hello. I am extremely unhappy about your shipping process. This is the 2nd time I’ve tried to order products from It Works. First time I paid for expedited shipping and 2 weeks later no product. This time I ordered over $100+ with of products and 4 weeks later still no products. Once again I’m asking for a refund. Order#80397466 I've tried calling, (wait times over 1 hour) Tried leaving messages, nothing
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Review
#1486591 Review #1486591 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

Cancelling an order

It works took out $20 today and i didnt order anything
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Review
#1486504 Review #1486504 is a subjective opinion of poster.
Reason of review
Problems with payment

Order

I want to cancel my order
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Review
#1485913 Review #1485913 is a subjective opinion of poster.

I want my money back

2.2
Details
It took over a month for you guys to process my first order and you havent even shipped it yet. I want out of the subscription and for you to lose my card information.
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Review
#1485605 Review #1485605 is a subjective opinion of poster.
Product
It Works Supplement
Reason of review
Order processing issue