Demian Mpf
map-marker Ormond Beach, Florida

Cancelling Subscription

Have enlarged lymph nodes. Need to cancel subscription. I had two MRIs, never lost any weight . A mass discovered on a sonogram. I dont like putting unknown chemicals into my body. The coffee left big chunks in my cup. Disgusting!
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User's recommendation: Be careful you might get health problems.

2 comments
It Works Compliance

We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Guest
reply icon Replying to comment of It Works Compliance

email- k.m.komatz@***.net Name-Kristine Ernst Phone 386-843-****

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Rebekah S Acp

Worst customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The 800 number is the worst customer service. They refused to just verify my account and demanded my entire card number.

Wouldnt listen when I would tell them I didnt have my card and just hung up on me.

I could have verified my account with the last 4 of my card number but the wanted every thing the card number exp date and 3 digits on the back and when I didnt give it and said giving that info is the way people get scammed they hung up. What the actual *** It works you have some people you need to look at.!

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Preferred solution: Apology

User's recommendation: Do not call the 800 number

2 comments
It Works Compliance

Hello Rebekah, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

It Works Compliance

Hello Rebekah, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

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Kenia C Uca

Hola quiero cancelar un auto envío

Se hacen los pagos del producto automático y yo solo los quería por 90 días es lo que me dijeron y ahora cada mes se hace sin mi consentimiento

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Loss:
$202
Pros:
  • Sabe bien
Cons:
  • Cobrar y enviar sin avisar

Preferred solution: Full refund

1 comment
It Works Compliance

Estimado Kenia, Agradecemos su reseña. En base a lo que podemos observar en su reseña, It Works!, requerirá información adicional como correo electrónico, número de teléfono, nombre completo o dirección con el fin de localizar su cuenta en nuestra base de datos.

Queremos ayudarle por lo que dejamos a su discreción que tipo de información quiere compartir de manera pública en este sitio. Si prefiere contactarnos de manera directa y privada, puede enviarnos un correo a Compliance@ItWorks.com y en el titulo/referencia del correo, por favor colocar Pissed Consumer. Además, existe la alternativa de comunicarse con nuestro departamento de servicio al cliente, la información de contacto puede ser encontrada en https://itworks.com/contactus donde también podrá encontrar asistencia en chat en vivo con uno de nuestros representantes. No obstante, le recordamos que siempre está la opción de ingresar a su portal e ingresar un tiquete de soporte a través de nuestra aplicación.

Quedamos pendiente a su amable y pronta respuesta con el fin de revisar su caso. It Works!

Zaria T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized transactions

I ordered one sample kit, so I am trying to see why do I keep getting charged every month. I did not enroll in auto pay because it was a one time thing. I wanted to contact the company before my bank to resolve this issue . I also if I may add that was in May and I never received anything. I just want my money back.
View full review
Loss:
$60
Pros:
  • I never had any pros
Cons:
  • Idk

Preferred solution: Full refund

User's recommendation: If issue isn’t resolved, I would say bad customer service and more of a scam.

2 comments
It Works Compliance

Hello Zaria, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

It Works Compliance

Hello Zaria, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

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Anonymous
map-marker Georgetown, Kentucky

I need to quit

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Yes I ordered coffee samples and never received them would like my sample or my money I never made money from this company I lost money

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1 comment
It Works Compliance

Hello, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Anonymous
map-marker Dumas, Texas

Cancel all future shipments

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Can not take because of health reasons and cant afford something that didnt work for me, all I ask is for all orders to be canceled and my account not to be charged

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1 comment
It Works Compliance

Hello, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Amber R Ckk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Someone is charging my card for product

Someone has used my card to order products for the last three months at $46.68 plus my bank is charging me 32 each time I am not happy at all

View full review
Loss:
$236
Pros:
  • Never done this
Cons:
  • Never done this

Preferred solution: Full refund

6 comments
It Works Compliance

Hello Amber, We have located your account and cancelled all future autoships - Success Your autoship was successfully canceled. Confirmation# 16974593202109101337.

Our records show that you completed your Loyal Customer Agreement after the July 25, 2021, order processed. Please check your email as we just emailed you a return label.

You may return unopened product for a refund. Sincerely, It Works!

It Works Compliance

Hello Amber, We have located your account and cancelled all future autoships - Success Your autoship was successfully canceled. Confirmation# 16974593202109101337.

Our records show that you completed your Loyal Customer Agreement after the July 25, 2021, order processed. Please check your email as we just emailed you a return label.

You may return unopened product for a refund. Sincerely, It Works!

Ornella Dbz

Amber m rupp 212 north clay street ottumwa Iowa 5250* ***/777/2811

Ornella Dbz

I don’t have an account but my email is rupp.amber44@***.com

It Works Compliance

Hello Amber, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

It Works Compliance

Hi Amber, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

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LeShay W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order

Says my order was delivered. I have not received my order. I want a refund of my enrollment order but I am being told no. I have to be inconvenienced, but I did not make it that way when I placed my order.
View full review
Loss:
$161
Pros:
  • No pros
Cons:
  • Scammers

Preferred solution: Full refund

User's recommendation: Scammers

2 comments
It Works Compliance

Hello LeShay, Our records show that this matter has been resolved. You had received a refund for $161.94 on July 29, 2021. Sincerely, It Works!

It Works Compliance

Hello LeShay, Our records show that this matter has been resolved. You had received a refund for $161.94 on July 29, 2021. Sincerely, It Works!

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Anonymous

Return item

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Jamas autorice transaccion , y mandaron 2 cajas a mi casa, no me dieron ayuda ninguna. :( tengo demaciado producto .

View full review
1 comment
It Works Compliance

En base a lo que podemos observar en su reseña, It Works!, requerirá información adicional como correo electrónico, número de teléfono, nombre completo o dirección con el fin de localizar su cuenta en nuestra base de datos. Queremos ayudarle por lo que dejamos a su discreción que tipo de información quiere compartir de manera pública en este sitio.

Si prefiere contactarnos de manera directa y privada, puede enviarnos un correo a Compliance@ItWorks.com y en el titulo/referencia del correo, por favor colocar Trustpilot. Además, existe la alternativa de comunicarse con nuestro departamento de servicio al cliente, la información de contacto puede ser encontrada en https://itworks.com/contactus donde también podrá encontrar asistencia en chat en vivo con uno de nuestros representantes. No obstante, le recordamos que siempre está la opción de ingresar a su portal e ingresar un tiquete de soporte a través de nuestra aplicación.

Quedamos pendiente a su amable y pronta respuesta con el fin de revisar su caso. It Works!

Anonymous
map-marker Columbus, Ohio

Payment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I had gotten money taken out of my account when I had cancelled my membership last month and I wasnt happy at all

View full review
1 comment
It Works Compliance

Hello, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Anonymous
map-marker Tampa, Florida

Cancel my order

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Very confusing talk to a oerson then EVERYTHING repeated by another person THEN switched to someone about another scam. Im not sure if my cancellation is actually done!!

View full review

User's recommendation: Don't do it

1 comment
It Works Compliance

We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Sherri V Oax
map-marker Kannapolis, North Carolina

Cancel subscription AGAIN!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I want to cancel NOW! You suck you suck you suck you suck you suck you suck you suck you suck gghhuhhgggfgdxucycof oh ivucxi

View full review
Loss:
$99
Cons:
  • Customer service

Preferred solution: STOP

User's recommendation: Don’t sign up for this scam!!

2 comments
It Works Compliance

Hi Sherri, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

It Works Compliance

Hi Sherri, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

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Heather B Wvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged without notice

I need to speak with someone regarding one of your distributors. She was not honest about payments, renewal, and now because I was confused I got a second round of orders has blocked me on face book. I never gave permission for this payment so if I do not hear back I am going to call my bank and say it was fraud, because honestly it was. I hve all my conversations with her and NOTHING stated me paying $108 for 3 days.
View full review
Loss:
$110

Preferred solution: Full refund

2 comments
It Works Compliance

Hello Heather, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

It Works Compliance

Hello Heather, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

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Jessica S Bac

I have not recieved any of my commissions

I have not received any of my commissions from April 2021 to current date. I would like to speak with someone
View full review
Loss:
$119

Preferred solution: I would like to get my commissions7

1 comment
It Works Compliance

Hello Jessica, We are sorry to hear about this matter. However, please email our Commissions Department at commissions@itworks.com. Sincerely, It Works!

Pamela R Wiy

Cancel my subscription and refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Haven't used product In 5 months and can't get a hold of It works company to cancel my subscription or get refund the the company. I've been leaving messages all over and no one gets back to me just question airs for how I rate the company I just want to cancel no answers about it and my refund PLEASE

View full review
Cons:
  • Getting charge to my account unauthorized

Preferred solution: Full refund

2 comments
It Works Compliance

Hello Pamela, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

It Works Compliance

Hello Pamela, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

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