Brandy C Ppf
map-marker Wynne, Arkansas

Quit charging my card

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Been calling and each time I am hung up on

This company is horrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

View full review
Loss:
$250
Pros:
  • When they kept pushing there products on me
Cons:
  • Deceptive upline compensation
  • I did not like it

Preferred solution: Stop charging my card and cancel all membership

1 comment
It Works Compliance

Hello Brandy, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Christie A Rwr

Cancel autoshipment

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They wanted my payment method as past of their verification process. Their site is down with no 800 number listed. No reply for support tickets

View full review
Loss:
$200

Preferred solution: Let the company propose a solution

1 comment
It Works Compliance

Hello Christie, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Mayeli Kih

Cancel autoshipment

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Called number. Reps asking too much personal information to just cancel.

Not confirming info they already have. Think number is scammers.

View full review
Pros:
  • Right on time

Preferred solution: Just stop auto shipping. I currently have 8 bottles

1 comment
It Works Compliance

Hello Mayeli, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Kimberley E Opk
map-marker Lindsay, Ontario

Refund

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Ridiculous system. Need a phone number This system is unhelpful and needs improvement Also this is unhelpful and leads to customer not providing true feedback
View full review
1 comment
It Works Compliance

Hello Kimberley, We are sorry you could not get ahold of Customer Service. Our phone number is listed at https://itworks.com/contactus .

This site also has a Chat service available.

Also, you may log into your eSuite or Loyal Customer Portal and we will be happy to assist you via chat or support tickets. Sincerely, It Works!

Glenda A Etm
map-marker Halifax, Nova Scotia

To cancel my subscription

I just would like to cancel my subscription! I have loss the weight that I wanted to! My name is Glenda Adans ! 2682 Oldguysborough road! Goffs Nova Scotia Canada B2T 1b9 Thank you
View full review

Preferred solution: Cancel my subscription

1 comment
It Works Compliance

Hi Glenda, Our records show that you submitted a support ticket to customer service. As you requested, your auto-shipment has been canceled effective today, September 8, 2021.

The confirmation number is 16687982202109081247.

No more charges will incur. Sincerely, It Works!

Jermond Dle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Robertsdale, Alabama

Cancel my order

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Everything was wrong..I couldnt hear the person on the other end of the friken phone,I also couldnt understand what he was saying..very unpleasant experience and still didnt get anything done,i just hung up the phone.

View full review

User's recommendation: Put someone on the phone that has the proper english and volume to deal with the call would be nice

2 comments
It Works Compliance

Hello Jermond, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

It Works Compliance

Hello Jermond, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

View more comments (1)
Anonymous
map-marker Montreal, Quebec

Auto shipmenyts

Hi id like to have my money back. I no longer want to be a distributor, it works took out money out of my card i want it back.

Septemebrs auto shipment n renewal. CANCEL THE ORDER

View full review
1 comment
It Works Compliance

Hello, We are sorry to hear about this matter and would like to help. However, based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Debra R Jic

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need shipping label

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I was told to watch my email for a shipping label so i can send back the coffee so i can get refunded my money. I have a different email if this one doesnt work.

When I used this product, it did not work for me as it was advertised. I told customer service I wanted to cancel and didn't listen to me when I said I would take the 50$ charge for canceling and went ahead didnt charge me a month.

I thought they canceled my account but then here comes another charge. Wouldn't go through this company again.

View full review
Loss:
$318
Pros:
  • Are no pro for me
Cons:
  • Perk points useless
  • Products dont work
  • Cannot delete account yourself online

Preferred solution: Full refund

2 comments
It Works Compliance

Hi Debra, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

It Works Compliance

Hi Debra, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. Sincerely, It Works!

View more comments (1)
CYNTHIA R Rrc

Order purchased without my permission

Original review Aug 23, 2021
I canceled my subscription with 'It Works: NUMEROUS months ago! I recently started receiving orders that I DID NOT authorize! I tried calling the toll free number listed on the website with no answer. I expect a FULL REFUND and a complete stop to any future orders/billing. I will return all of the unopened/sealed product that was fraudulently sent to me once I've received confirmation that this will end. Otherwise, my attorney will be dealing with it. This is nothing short of theft from this company. I. NEVER. AUTHORIZED. ANY. ORDER. OR. BILLING. APPROVAL.
View full review
Loss:
$207
Cons:
  • I cancelled but still getting products and billed
  • This is a scam

Preferred solution: Full refund

1 comment
It Works Compliance

Hello Cynthia, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Anonymous
map-marker Beaumont, Texas

To cancel my it works account

I wanted to cancel my it works account not making any money so I want to cancel my account thank you

View full review
1 comment
It Works Compliance

Hello, We are sorry to hear about this matter and would like to help. However, based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Anonymous
map-marker Oklahoma City, Oklahoma

No longer wanted the product

It Works - No longer wanted the product

I tried calling to get them to cancel my plan they said I had one more shipment I had to get then they would cancel! They shipped yet another one after I had thought it was cancelled

View full review

User's recommendation: Unless you are serious about spending $50 a month don’t do it!!

1 comment
It Works Compliance

Hello... We are sorry to hear about this matter.

Based on your review, It Works! will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer.

Also, as an alternative It Works! Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Lisa P Prv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Autoship

I didn't even talk to "it works" I ended up hearing about medicare. Im not even of age to get Medicare

View full review
Loss:
$160
Pros:
  • It give a lot of side effects & no weight liss
Cons:
  • Taking my money
  • No results

Preferred solution: Full refund

2 comments
It Works Compliance

Hi Lisa, We are sorry you could not get ahold of Customer Service. Our phone number is listed at https://itworks.com/contactus .

This site also has a Chat service available. Also, you may log into your eSuite or Loyal Customer Portal and we will be happy to assist you via chat or support tickets. We have reviewed the information you have provided and we are sorry to hear your claim about the product. And since our products produce different results for different people and different sensitivity levels to the ingredients, we do not guarantee specific results or offer a money-back guarantee.

Thus, the reason we have listed all the ingredients on our Product Info Sheet which can be found on our main website. This way a customer can preview the ingredient list or any Warning labels before they buy the product. As a loyal customer, you do have the option of switching to an alternative product. However, due to the circumstances we have waived the $50 USD Membership fee and cancelled your account.

And no more charges will incur - Success Your autoship was successfully canceled. Confirmation# 17097866202109090748. Also, please check your email as customer service sent you a return label for your most recent order.

You may return “unopened” product for a refund. Sincerely, It Works!

It Works Compliance

Hello Lisa, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

View more comments (1)
Deb S Rel
map-marker Wasaga Beach, Ontario

Order incorrect

Missing 2 monthly products and I returned a kit that Should not have been sent to me. I want my money back For the kit that I did not order, and I would like it put towards I love it the hand hair and nails vitamins I did order. I like the b

View full review
Loss:
$400

Preferred solution: Money returned for wrong product and credit my account and send me hair/nails over $300

1 comment
It Works Compliance

Hello Deb, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Breona D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

Terrible company

These people charged my card I informed them the transcription was canceled and they gave me a bogus number to claim my refund

View full review
1 comment
It Works Compliance

Hello Breona, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

Anonymous
map-marker Aliquippa, Pennsylvania

No product no tefund

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I am waiting to see about a refund from May. I did not receive the product and did not receive a refund.

View full review

User's recommendation: Don’t use It works

1 comment
It Works Compliance

Hello, We are sorry to hear about this matter. Based on your review, It Works!

will need some additional information such as email address, phone number, full name or address to locate your account. We would love to help and of course, it's totally up to you what you would like share on this site. For those who would like a private messaging option, please email us at Compliance@ItWorks.com and in the Subject Field please type Pissed Consumer. Also, as an alternative It Works!

Customer Support can be found at https://itworks.com/contactus . This site also has a Chat service available. Furthermore, you may log into your back-office portal and submit a support ticket.

We look forward to reviewing this matter and we will await your reply. It Works!

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