Filter by rating :
filters

Cancel my subscription

1.0
Details
Keep getting charged 20 dollars when I cancelled my membership a year ago
View full review
Review
#1518491 Review #1518491 is a subjective opinion of poster.
Product
It Works Subscription
Reason of review
Return, Exchange or Cancellation Policy

Worst Customer Service

1.0
Details
After waiting 2 months to get my first bottle and getting charged for both first and second month before even one had arrived, I was at my wits end. Well some medical issues came up and when I tried to explain to them without too much detail because it’s none of their business since it has nothing to do with their product, they said I either had to send a doctors note of my issues or pay $50 to cancel for my last month and they refuse to work with me further on the problem.
View full review
Review
#1517686 Review #1517686 is a subjective opinion of poster.
Reason of review
Problems with payment

Garbage

1.0
Details
Absolute waste of money. Might as well take egg whites whip them up and put on your face same end result white chalky film in ur face with that dry yukky feeling. Buyer beware.
View full review
Review
#1515613 Review #1515613 is a subjective opinion of poster.
Product
It Works Cream
Reason of review
Bad quality

Company has overall bad customer service

1.2
Details
I haven’t received any emails in over a week and I had to write a comment on their Facebook just to get a response. Good luck even trying to get ahold of them on the phone. After my comment I got an email that it has finally shipped but I told them I wanted to cancel my order. Horrible communication.
View full review
Review
#1510959 Review #1510959 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Order processing issue

To cancel my membership and autoshipment

1.0
Details
I need you to call me to cancel my membership
View full review
Review
#1510666 Review #1510666 is a subjective opinion of poster.
Service
It Works Membership
Reason of review
Return, Exchange or Cancellation Policy

Horrible customer service

I placed an order mar 21 and still dont have my product they said id get it last fri n then today still n package n they aren't taking phone calls horrible customer service
View full review
Review
#1509996 Review #1509996 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue

Cancel an order

5.0
Details
I was looking up how much an order would be and I hit the wrong button and I need to cancel this new order that I just submitted
View full review
Review
#1509620 Review #1509620 is a subjective opinion of poster.

Do not order from them

Called about a product called wow, on how to apply. They refused to help me or send me to the department they could. I had just received an order, and when I told them I wanted to cancel told me I would receive another order. I told her I just got an order a couple days ago, but said they put the order in on the 1st (although it would not be there until the end of the months) And the rewards is scam. There are so many legit companies, stay away from this one. Products are not good and horrible customer service. I don't see where to put one star.
View full review
Review
#1507753 Review #1507753 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Order processing issue
Loss
$80
Preferred solution
I would like to know how to use the product WOW without the chalky film

Cancellation

No answer the point me to the website website tells me to call them
View full review
Review
#1507261 Review #1507261 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

All bad

1.0
Details
My wife was trying to find something to maybe help with house bills instead she hasn't gotten the product she was promised given a fake tracking number but they sure keep trying to get their money 5 tries this week not happy at all
View full review
Review
#1506437 Review #1506437 is a subjective opinion of poster.
Service
It Works Shipping Service
Reason of review
Order processing issue