money customer products customer service service order account distributor people scam

Contacting customer service

1.0
Details
My passcode didnt work after many attempts to log in, and even after a reset. I called customer service. The prompt stated, "The party has not pucked up," and automatically hung up after no waiting. Five times and on the 6th call, the message changed: they were closed. The product didnt work for me and i wanted to cancel. Contacted my distributor-no callback. So however the product is, their administration of it does not live up to how the product was hyped. Unprofessional and downright embarassing.
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Review
#1573043 Review #1573043 is a subjective opinion of poster.
Service
It Works Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Please unsign me with your company. No further charges to my account after that initial charge in June, 2019.
Tags
  • no customer service

2 day cleanse

I tryed this on 3rd bottle of cleanse drink I litterally got sick,not to mention the smell taste was horrible threw 4th bottle away,waste of my money any way this month was automatically sent another 2 day supply contacted the one went through to get it was told call company and to tell them to stop sending it to me I WAS INFORMED THEY COULD NOT stop the shipments for two more months and that I OWED A 50.00 MEMBERSHIP FEE WHICH I WAS NOT INFORMED OF had never ordered anything like this before and sorry that I did this time,the person I went through to get this waiting to hear back from her still.
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Review
#1572948 Review #1572948 is a subjective opinion of poster.
Product
It Works Cleanse Supplement
Cons
  • Smell
  • Taste
  • Terms and conditions not disclosed
Reason of review
Poor customer service
Loss
$41
Preferred solution
Cancel out my other 2 months /the one promoting product needs little more traing by telling customer about any hidden fees and so on,als

Terrible customer service

2.0
Details
I recently had an encounter with It Works customer service and was treated terribly, I have canceled my monthly subscription and will no longer have anything to do with this company, I was set to become a distributor but will no longer .
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Review
#1571614 Review #1571614 is a subjective opinion of poster.
Product
It Works Subscription
Pros
  • Products give energy and better health
Reason of review
Poor customer service
Loss
$40
Preferred solution
Let the company propose a solution

I Experienced Lies and Fraud

For months I tried to cancel my membership after I received nothing but was charged. They ignored my messages and wouldn’t answer calls or hung up on me. I finally spoke to someone and they said it was taken care of. Then they charged me $20 and I was left with no money to feed my child (I had just replaced my leaking roof which depleted my savings and maxed my credit cards). I didn’t get paid for three days and they wouldn’t do anything about it.
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Review
#1571608 Review #1571608 is a subjective opinion of poster.
Service
It Works Membership
Cons
  • Fraud and poor customer service
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
1.0
Details
Just a scam!! You cannot cancel the subscription without paying 50 dollars.
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2 comments
Anonymous
#1709882

I do not know if all the distributors act in bad faith with the consumers or only one that acted with me. Desperate to sell the product.

First I asked people for data such as my card security password and security code. How unreliable. She sent me a link so I bought the product, after making the purchase she told me that I was obliged to buy a product for 3 months if I canceled the purchase. I was obliged to pay 50 dollars.

She desperate to sell did not tell me the conditions of the discount.

I sent an email to the company and I am waiting for the positioning of it. I do not know if the company induces the sellers cheated the consumers or if it was only a person of bad character I will know after the positioning of the company

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Review
#1570398 Review #1570398 is a subjective opinion of poster.
Product
It Works Subscription
Reason of review
Return, Exchange or Cancellation Policy

Not happy

Stop membership {{Redacted}}
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Review
#1570395 Review #1570395 is a subjective opinion of poster.
Service
It Works Membership
Reason of review
Return, Exchange or Cancellation Policy

SCAM BEYOND REASON

1.2
Details
I just wanted to buy one product from a friend to help her out and i did. I cant cancel now and i refuse to sign the agreement. I do not want the profuct it was just for a friend. It is complete *** that you cant remove or delete your account even if you do not want to sign the agreement!!! Its like being held hostage in kroger until you but 100 watermelons.
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Review
#1568486 Review #1568486 is a subjective opinion of poster.
Product
It Works Subscription
Pros
  • Price
Cons
  • Wasting my time
  • Scamming children via social media
  • Scamming individuals
Reason of review
Return, Exchange or Cancellation Policy
Loss
$105
Preferred solution
Cancel my account and any further payments. I am not interested in such a product or such a company that acts like a lowlife.
Tags
  • hidden fees
  • Time Waster
  • Scam
  • No Refunds
  • Autopay Ripoff

Wrongfully charged

4.0
Details
I was charged for a second month when it was supposed to be cancelled last month. My issue was resolved in a phone call and I should be getting a refund and the source of the unwanted charge should now be cancelled.
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Review
#1567315 Review #1567315 is a subjective opinion of poster.
Service
It Works Customer Care
Cons
  • Losing friends
  • Are scammers
Reason of review
Good customer service
Tags
  • Autopay Ripoff

Great product

5.0
Details
Great product - It Works review
I have used hair skin and nails with great success. In 3 weeks new hair growth is unreal. I love it. I always had thin hair and flat. Now this is my hair
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Review
#1567223 Review #1567223 is a subjective opinion of poster.
Product
It Works Hair Skin Nails Supplement
Pros
  • Ease of ordering
  • Hair skin and nails
Reason of review
Good quality

COMPANY IS A HUGE SCAM

1.0
Details
The distributor for this company hid information and flat out lied to me about what i would be charged. When i tried to cancel, i was informed i would be charged fees for cancelling, then when i tried to get a refund, they told me they would still charge fees that were worth more than the refund price. The only thing you will lose with this company is your bank account balance and your sanity. They do everything they can to steal your money and charge fees, and the product doesn't even work. Avoid this at all cost.
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Review
#1565866 Review #1565866 is a subjective opinion of poster.
Product
It Works Subscription
Cons
  • Bad cancellation policy
  • Scam
  • Overpriced
Reason of review
Return, Exchange or Cancellation Policy
Loss
$192
Preferred solution
Full refund
Tags
  • hidden fees
  • Deceptive Marketing
  • Scam
  • Decepting Return Policy