Anonymous
map-marker Newport, Kentucky

I tried to cancel the order that they sent me. I never ordered the product. Please stop sending me things from this company.

I ordered once from u guys. And now I got another and the mail that I didn't order. I try calling but no answer
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Paislie Bja
map-marker Carrollton, Texas

Getting my account canceled out and it works need to stop taking money from my account

They didnt get on the phone
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Destini R Ler

Orders

I am steadily charged for a product that I did not purchase.
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Loss:
$49

Preferred solution: Full refund

Anonymous
map-marker Peosta, Iowa

Stop auto ship

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Can not stop auto ship no way to contact
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Jillian W Krx

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Verified Reviewer

Took money off my card

I did not authorize for it works to take money out each month
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Loss:
$126

Preferred solution: Full refund

FELICIA T Yua

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Verified Reviewer

No customer service

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Missing my merchandise I purchased and don't have anyine to assist me with my order.
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Loss:
$81

Preferred solution: Deliver product or service ordered

Panecia B

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Verified Reviewer
| map-marker Monroe, Louisiana

Remove my card

My card is going to auto ship and I don't want it to be
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Preferred solution: Remove my debit card

Anonymous
map-marker Saraland, Alabama

To cancel any more oders

I'm trying to call them to cancel any more orders and all I get is about doing a survey and now the line is busy for the last pass hour
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User's recommendation: Dont buy if they are not willing to answer there phone are try to cancel orders

Xochitl Y

I need to cancel

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I lost my job, I need to cancel my account. And get refund for this last shipment
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Loss:
$43
Pros:
  • Works
Cons:
  • Returns

Preferred solution: Full refund

1 comment
Kristen D Yke

Go file a complaint on the Better Business Bureau website. ItWorks answers the complaints over there, but not on this site for some reason. They disconnected their phone numbers so there's no way to get a hold of them anymore, so just file over there.

Etelvina M

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Verified Reviewer

Cancelar mi cuenta

Quiero cancelar mi cuenta, no deseo recibir más productos. Se siguen cobrando productos en mi tarjeta de débito sin el consentimiento mío..
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Melinda W Udd

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Verified Reviewer

I want to cancel the membership

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I asked for my membership to be canceled and was told no I demand for it to be canceled now 4-20-2020
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Arlester Atb
map-marker New York, New York

I need to cancel and auto ship and membership

I have tried to log in several times. I changed my password three times with unsuccessful login. Please cancel my auto shop and refund my account. Also cancel my loyal customer membership. Thank you
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Krystel T

Talk about my package

I getting billed over and over and its not even 6/27 thats suppose to be my next monthly payment and plus an order of $120 was made and I didnt do it .And lastly what do you get when you sign up for $49 cause I have received any thing
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Loss:
$120
Pros:
  • How nice they are while pushing 10 products on you
Cons:
  • Cant find a working number for customer service

Preferred solution: Speak with someone

Anonymous
map-marker Olympia, Washington

Ordered wrong product

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I thought I ordered the wrong type of coffee but I talked to my distributor and I made the right choice the first time. I am very happy was other it works.
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Debbie M Fbi

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Verified Reviewer

I cancel my order and they charge me

I cancelled future orders and I got message an order has been sent
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Loss:
$58
Pros:
  • Works ok but woule have to keep using it to really know
Cons:
  • Not being informed about a cancellation policy

Preferred solution: Stop shippment and cancel future ones

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